Customer support仕事

The aim of this project is to harness the power of social media to generate leads and conversions. We're hoping to engage young adults and students, a demographic that's notorious...engage young adults and students, a demographic that's notoriously hard to reach. To make this work: - You'll need experience in social network marketing, with a particular focus on platforms popular with youth, such as Instagram, Facebook,Snapchat other social media. - We're relying on your innovative, engaging strategies to capture the attention of this demographic, so your creative mind and customer engagement skills will be invaluable in this project. Please only apply if you're enthusiastic about making a connection with the younger demographic, and are able to d...

... Ideally, you should have: - Expertise in Figma and Shopify Page Builder, - A robust portfolio of e-commerce website designs - Knowledge of e-commerce principles and customer-oriented design Website Features: - A product catalog showcasing the items neatly and in a user-friendly manner. - A responsive and efficient shopping cart feature for effortless buying. - A secure payment gateway for safe transactions. Our target customers for this e-commerce website are individuals, thus, the design needs to appeal to this group, being easy-to-use and visually engaging.

As a conscientious institution, we're seeking a savvy data scientist with a strong background in Python to dive deep into our bank dataset. Specifically, we're interested in performing: • Customer Segmentation Analysis • Fraud Detection • Risk Assessment The data has already been thoroughly cleaned, so you can hit the ground running. You'd be an especially good fit for this project if you excel at harnessing Python for data analytics and have a keen eye for revealing important patterns and insights. Let's work together to enhance our understanding of our customers and improve their banking experience. We're eager to learn from your expertise!

...resellers to call centers, BPOs, and marketing companies. Currently, we have open-source VoIP billing software that can only perform billing tasks. We are looking to provide a comprehensive solution to our clients: 1. A customer portal accessible from our website with a direct sign-up option. 2. The portal should allow customers to operate on a pay-as-you-go system, enabling them to recharge or pay their bills directly from the portal using various payment methods such as cards, bank transfers, or cryptocurrencies. 3. We aim to integrate a dialer system within our customer portal, allowing clients to create webphones for their agents/users and utilize other dialer or PBX features. We are open to demonstrating our current working system to provide a better understanding o...

...project revolves around creating a robust indoor navigation system. I'm looking for a seasoned React Native developer who possess notable skills in: - Indoor positioning tracking system development - Creating mobile applications that function seamlessly on both iOS and Android. The primary purpose of this system is to improve navigation within indoor environments. Notably, the application should support real-time tracking capabilities rather than periodical updates. The ideal freelancer should have a solid experience in creating GPS and navigation systems particularly using React Native. I highly value the ability to work across both iOS and Android platforms, as the end product should be a universally applicable solution with real-time tracking functionality. I anticipat...

Climate change poses a significant challenge in different areas of finance. Read the three articles that you can find below and provide a written report answering the questions below. You can (and you probably should) support your answers by researching and reading additional articles and materials on the topic. 1. Analyse the potential ripple effects on the Australian financial system if climate change significantly affects Australian property values. a. What might be the cascading effects on sectors like banking, real state, and construction? What could these industries do to mitigate the risk? b. Considering the warnings about changes in property values and potential relocations of communities, discuss the implications for investors and financial institutions holding assets in th...

I'm seeking a skilled freelancer experienced in data entry and Excel to enter and transform a medium-sized set of customer records and product details. Key Responsibilities: - Accurately enter data, including customer records and product details into Excel templates - Transform raw data into more useful formats and ensure data integrity - Double-check entries for accuracy and fix any discrepancies Skills and Experience: - Expertise in data entry and Excel - Proficiency in transforming and structuring data - Previous experience handling equivalent tasks related to customer records and product details. Your expertise and attention to detail will be critical to ensure the accuracy and usefulness of the resulting data.

...Experience with PostgreSQL for database management and adjustments. Docker and Version Control: Comfortable working with Docker Compose for local development and testing. Experience managing code in Git repositories, with a clear understanding of Git workflows. Deliverables: Updated frontend application with the new booking features and admin menu management. Necessary backend adjustments to support new frontend features. Documentation covering the implementation details, libraries used, and instructions for integrating the new features into the existing system. Evaluation Criteria: Functionality: The implemented features must meet the described requirements, ensuring a seamless and efficient booking experience. Code Quality: Code should be clean, well-documented, and maintai...

This project involves building a Wordpress website primarily for lead generation purposes. The website should feature integration support for collecting leads for Facebook and Google Ads. As such, I am keen on hiring a developer with: -Solid experience in Wordpress development - Proven expertise in integrating lead collection for Facebook and Google Ads - A deep understanding of lead generation strategies and practises. Here are some specific tasks for the project: - Develop a lead generation-focused website from scratch - Integrate features to collate leads for Facebook and Google Ads. - Implement SEO best practises to improve website visibility Regrettably, strategies for generating leads through these Ads platforms will not be provided. Nevertheless, I expect an individual wi...

I'm looking for an experienced developer to integrate ZohoBooks...ZohoBooks with my WordPress site with specific features focusing on payment processing, invoice generation, and customer management. Key requirements: - Integration of an in-built payment gateway to facilitate smooth transactions on WordPress. - Automation for invoice generation, to ensure operational efficiency and reliability. - Customer should create his account on WordPress site and place his order. Whose information is shown in Zohobooks. Ideal skills and experience: - Proven track record in WordPress and ZohoBooks integration. - Strong knowledge of payment gateway setup and management. - Experience in automating processes in a Wordpress environment. - Understanding of Customer Relations...

...estate website. I already have the html, css and javasctript theme, with already developed dashboard look, I need to make it functional. And little customization of website. It is basic real estate site, only agents can add properties for rent/sale. U can use frameworks that suits to your knowledge. I don't want wordpress solution. Key Features: - User registration and login: the site should support creation and management of user profiles. - Property listing and search: users must be able to list their properties and easily search for others. Additional Features: - Property management dashboard: I require a comprehensive dashboard for detailed property management. - Agent profile management: the website should accommodate profile management for property agents. - Prope...

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...Dokan Pro with multi-vendor functionality where creators sell digital products. Currently, I need a proficient freelancer to further customize this platform based on my preferences. Key Tasks: * Configure five specific product categories: Software, plugins, themes, images, and other miscellaneous digital products. * Showcase all eight product categories prominently on the home page for maximum customer engagement. * Incorporate unique branding elements on the homepage that resonate with our brand identity. This includes implementing a logo and a specific color scheme. blue and white Ideal Skills and Experience: The ideal candidate for this project will have extensive experience with the Dokan platform and website design. They should understand the complexities of digital marke...

Job Description: Develop & support Power BI artefacts and participate in the analytics product development Participate in the analysis of requirements to understand the business and system needs regarding user interfaces, reporting enhancements, new functionality, and back-end ETL operations, should be able to provide estimates against requirements. Code and modify reports using DAX & MDX programming languages. Document all code using standard forms and procedures, adhering to all naming conventions Participate in unit, system, and user acceptance testing Adopt new and emerging technologies to provide solutions to client needs. Additional responsibilities will be team performance management, timesheet reviews, ensuring project delivery on time. Required Primary Skills: ...

I am seeking a proficient IT Support Engineer, capable of assisting with a variety of tasks. Your responsibilities will primarily include: - Troubleshooting hardware issues: This will involve an ability to handle problems commonly occurring in computers, printers, and servers. - Resolving software complications: You should be adept at solving issues across different operating systems from Windows, Mac OS to Linux. - Setting up network configurations: Expertise in setting up and managing network setups is also required. Expert knowledge and experience in handling hardware, software, and network issues is a must. The ideal candidate should have a broad understanding of common issues in all the above-mentioned devices and operating systems, and be able to provide effective solutions ...

...with a ground-breaking non-profit project focused on promoting education and research, specifically peace and value education with global citizenship in partnership with local universities, schools and NGOs. The primary aim is to: - Increase awareness about such educational opportunities, - Provide resources for vulnerable groups, - Encourage community involvement through mutual promotion and support with Universities, NGOs and the Schools. Activities include: - Establishing collaborative efforts with universities, schools, NGOs working on peace classes, global workshops, global citizenship integration and the research. Ideal freelancers for this project should showcase: - Proven experience in formal educational at all levels and non-profit project management, - Strong connecti...

I am experiencing a multitude of problems relating to my desktop and networking systems, which make it difficult for me to undertake my daily activities efficiently. To make a successful bid, you should have a strong understanding of and experience with the following: - Slow internet connection troubleshooting - Network printer connectivity issues - Fixing system crashes and frequent freezes - Knowledge of various hardware issues - Networking, including WiFi, and email troubleshooting The specific devices that need attention are my desktop, laptop, printer, and server. An in-depth comprehension of how these devices interconnect will assist in identifying possible solutions faster. You should have relevant experience in server administration, printer installation, and understanding o...

I'm seeking an experienced Android developer for creating a media player application for Android that can handle audio, video, and image files. Key project requirements: - Compatibility: The media player needs to be optimized for Android. - Media support: The application needs to support a variety of media types, i.e., audio, video, and image files. - Features: An essential function that should be integrated is a playlist support, which allows users to create a list of audio or video files to play in succession. Ideal Skills and Experience: - Proven experience in Android development - Strong knowledge in different media file types - Prior experience building media player applications - Excellent understanding of playlists and how they function within media app...

I am seeking a skilled website builder to create an efficient e-commerce platform for selling physical goods. This online market place should incorporate key functionalities that create a smooth user experience: - Shopping Cart: Enable customers to reserve items for later purchase, enhancing potential sales. - Customer Reviews: Incorporate an accessible and visible review platform to drive product credibility. Desired Skills and Experience: - Proven experience in e-commerce website development. - Familiarity with inventory management tools. - A keen eye for user interface and user experience design. - Strong knowledge of payment gateway integration. - Understanding of SEO principles to drive online traffic. This project requires a keen eye for details, a solid understanding of...

...families travel with young children by providing convenient and reliable childcare solutions Key Features: User Authentication Profile Creation and Management Matching and Search Booking Requests Availability Calendar Real-time Notifications In-App Messaging Video Calls Payment Processing: Rating System Reviews Identity Verification Privacy Settings Language Localization Multi-language Support Customer Support Main Purpose: The main purpose of this app is to serve as a 2-sided marketplace. This means that the platform will connect families and childcare providers. Ideal Skills and Experience: - Proven experience in developing mobile apps for iOS and Android - Strong understanding of 2-sided marketplace platforms - Experience with in-app user registration and lo...

We are currently seeking experienced WordPress developers for a website development projects Key requirements: - Expertise in WordPress theme customization focused on layout and color scheme alterations - Ability to modify the layout and providing visually appealing layout - Providing user friendly content & Image management site. - If you are expertise in wordpress development and you can support in this regard please message us.

...email as documented in the attached file. D. News Share - There will be option for the Admin to share news and other from the admin panel via WhatsApp API. E. WhatsApp Integration - All the content and news will be shared by WhatsApp that will be integrated. F. Subscription - There will be a scheduled reminder system for subscription based on monthly or yearly. You will provide as bug free support for website / application for any malware, virus, spam activity or speed related issues for the period of 1 year. Domain, Server & WhatsApp API will be provided by the us. Ideal skills for the job: - Strong background in web development. - Experience with setting up a booking system. - Proficient in working with WhatsApp API. - Familiarity with creating subscription-based syste...

We are a company supplying gift items,handicrafts,custom-made gift packings to worldwide customers,I need to find someone who can help me to post pictures and links of my products and websites to your social network or local websites, and provide proof that they have been published

...is focused around improving the overall ease of use for end consumers. Key Improvement Areas: - Simplification of operation procedure: The sweeper bin's current operations are complicated and need simplification. The ideal redesign would make everyday use more intuitive. - General usability enhancements: Beyond operation procedure, any proposals to improve accessibility, control, or general customer experience would be welcomed. Ideal Skills and Experience: - Industrial Design: A strong background in product or general industrial design is required. - User Experience design: Experience with usability and user interface improvements is crucial. - Familiarity with manufacturing processes and material choices to accommodate simplified designs. I look forward to revisiting...

I have an affiliate project in Sweden. It is about private individuals living in Sweden (my main target is people with an immigrant background in Sweden, such as Iranians, Arabs, Spanish...) to fill in a free form to compare their loans and cred...free. This also applies to anyone who wants a new loan. We work with over 40 banks and increase their chances in this way. I am looking for someone who can, through digital marketing, give me leads who fill out the application. I can pay 9 usd per application coming from your channel including marketing cost. So it's a commission. I think you can get a customer with a maximum of 2 usd marketing and that means you get to keep 7 usd per customer. I want at least 5 customers per day. if you are interested in it, you can write to m...

... 3. Profile Data Collection: Collect basic profile information including Gender, Age, and a brief Bio. Take user consent to save chat history. 4. Conversation Modes: Enable Voice to Text and Text to Voice conversation. Also text based conversation 5. Chatbot Avatar: chatbot should be represented as an animated avatar who look like doing conversation. 6. Mental Health Support Providers Listing: List mental health support providers within a 3 km radius of current location of user, pulling information (contact details, address) from Google business listings. 7. Option to Direct Contact: Provide the ability to connect to service providers on call by clicking the contact number, which opens the phone dialer for calling. 8. Option to get Directions: Provide the ability to s...

I’m currently using a web-based school management system that requires an improvement - an Invoicing Feature for fees. Key Deliverables: - An efficient coding solution to incorporate an invoicing module into the existing web-based platform. - Invoices should include specific information such as Student's details and the fee structure. - The invoicing feature should also support transactions in multiple currencies. Ideal Skills & Experience: - Experienced web developer with expertise in building and incorporating plugins or modules using PHP and laravel - Experience in developing invoicing software/systems. - Knowledge of different currencies and how they function in web applications would be beneficial. - Previous experience in educational or school management s...

...sign up by providing basic information such as their Telegram username, age, and gender. Peer Matching: Based on user preferences and demographics, the bot will intelligently match users into small peer support groups (up to 6 members per group). Goal Setting: Users can set personal goals or milestones they want to achieve and share them with their support group. Progress Tracking: The bot will provide a way for users to report their progress and update their status regularly. This could be in the form of simple text updates, photo sharing, or preset progress markers. Group Chat: Each support group will have a dedicated group chat where members can communicate, share their experiences, and encourage each other. The bot will moderate these chats to maintain a positiv...

I am seeking an engineer adept at building systems for pay-per-view content. Key Requirements: - Build a system that allows users to pay 99 cents per view for specific content on my online book (via Wix website). - The system should support payments via credit card. - This functionality should automate tasks, monitor data, and control devices. Ideal Skills: - Experience in developing pay-per-view systems. - Proficiency in Wix website integration. - Knowledge of automating tasks, data monitoring, and device control. This project involves a meticulous approach to implement a seamless pay-per-view experience for my online book. Proven experience and portfolio in a similar field will be a valuable asset.

I need someone that solve opening problem of a zipped file. It is a html site backup done for a customer , i don't remember p a s s w o r d.

I'm looking for a talented Instagram social media manager to help increase brand awareness for my business. the person should also know to create graphic using canva or other software, Will need to create 40-50- post per month, the person will be paid on monthly...stories. - Develop and execute strategies to grow our Instagram following and increase engagement. - Monitor and respond to comments and messages. - Provide regular analytics and insights on the performance of our Instagram account. Ideal Skills: - Proven experience managing successful Instagram accounts for businesses. - Strong creative and visual acumen. - Excellent communication and customer service skills. - Understanding of social media trends and best practices. - Ability to provide measurable result...

...Clients, Projects, Partnerships, etc.: - Conduct research on potential clients, projects, or partnerships. - Compile and present findings for decision-making. 8. Maintaining or Updating a Client’s Social Media or Professional Profile: - Assist in managing social media accounts. - Update and maintain professional profiles and portfolios. 9. Perform Other Office Duties as Assigned: - Support team members with various tasks and projects. - Handle general administrative duties as needed. 10. Order - Shipping Management: - Coordinate with vendors and shipping carriers. - Track orders and shipments. - Ensure timely delivery and resolve any shipping issues. 11. Other duties as assigned. Requirements: - Strong organizational and multitasking abili...

We are seeking a skilled virtual assistant with experience in UI/UX and CSS to perform tasks related to building and updating websites on our proprietary website platform. The ideal candidate will be able to effectively communicate with our team, understand our requirements, and deliver high-quality work within specified deadlines. Responsibilities include, but are not limited to: - Conducting website audits to identify areas for improvement - Creating wireframes and prototypes to enhance the user experience - Implementing UI/UX design concepts - Writing clean and efficient CSS code - Ensuring responsiveness and matching client design requirements

I'm seeking skilled professionals to aid in the recruitment of potential support staff for my company in Thailand. This project involves conducting interviews with prospective employees to assess their suitability for the role. Ideal Skills and Experience: - A comprehensive knowledge of Thai Employment Law is essential as you'll be involved in assessing the legal aspects of potential employment. - Prior experience with interviewing and recruitment is highly valuable - Excellent communication skills to conduct insightful interviews. Your primary responsibility will be conducting interviews and providing a detailed assessment of candidate qualifications. Your recommendations will play a crucial role in our hiring decisions.

I'm in need of a skilled hairdresser experienced in men's cuts, coloring, and styling. This is a two-day event and I'll be requiring your services on both days. The candidate doesn't necessarily need to have specialized experience with any particular hair type or texture. Your main duties will involve: - Provid...cuts, coloring, and styling. This is a two-day event and I'll be requiring your services on both days. The candidate doesn't necessarily need to have specialized experience with any particular hair type or texture. Your main duties will involve: - Providing stylish and trendy haircuts - Executing professional hair coloring - Crafting a desired hair style Naturally, candidates with excellent customer service skills and a previous background...

We are searching for an admin to configure issue types, workflows and shematas and automation rules for three project types: one SCRUM project, one project management project and the service desk area. The projects are already configured, but we need support for some open questions and new configurations. Detailed requirements are available and will be provided before the project start.

I'm launching an herbal skincare startup and am searching for a talented individual looking for their breakout project. The key requirements for this task include: - Developing a professional, user-friendly e-commerce website with a visually appealing logo - Integrating a contact form for customer inquiries - Ensuring the website is fully optimized for mobile devices The ideal candidate should possess strong design and technical skills, with a particular emphasis on e-commerce website development. Given that our brand targets both genders, the effectiveness of design and usability to appeal to a diverse audience will be critical. Your creativity and ability to ‘think outside the box’ would add value to my project.

More details: What specific functionality would you like to achieve with the socket implementation in your React Native project? Real-time data synchronization Which platform(s) will your React Native app need to support? Both iOS and Android What type of data will be synchronized in real-time? User data

I'm looking for a talented web developer who can help me create a portfolio website. The site is intended to showcase my work. Requirements: - Set up and configure the network for the website - Install and support necessary software for the website Ideal skills and experience for this project: - Proven experience in website development - Proficient in network setup and configuration - Skilled in software installation and support If you're confident you can help me create a professional and easy to navigate portfolio site, I'd love to hear from you.

I am seeking a competent developer to customize an IDURAR ERP CRM system. The key functionalities required include: 1. Sa...efficiently handle all client quotations with ease and accuracy. - Sales Forecasting: An intelligent tool to anticipate future sales based on analysis of data and trends. 2. Customer Relationship Management: - Customer Support: A dedicated module to streamline and manage all customer service and support processes in one place. 3. Inventory Management: Analytics to monitor sales and product inventory, with a streamlined process for maintaining stock levels. The ideal candidate will have prior experience in customizing open source ERP CRM systems, coupled with a good grasp of sales and inventory management, customer ...

I am looking for a competent Business Process Outsourcing (BPO) team to help convert hot leads for my financial services business. we are ok with Payment based on conversion mode. and This project will be ongoing monthly basis. I prefer from INDIAN Call centre, BPO, or Freelancer only. Key requirements: - Experience in lead conversion - Understanding of financial services - Excell...monthly basis. I prefer from INDIAN Call centre, BPO, or Freelancer only. Key requirements: - Experience in lead conversion - Understanding of financial services - Excellent communication skills - Ability to work with local customers The ideal freelancer will have a proven track record in successfully converting hot leads in the financial services industry and will be able to provide references to support...

I'm seeking a skilled web developer to construct a user-friendly eCommerce website catering to ad...user-friendly eCommerce website catering to adults interested in real estate. - The purpose is to sell real estate to an adult audience - Sites offering similar services will be competitors - The layout should be streamlined with easy to navigate features - Security is paramount to protect customer information -Design will be provided and exact product is required. -The developer must be able to work with the database. - The website has to be connected to another software, so a website with FTP support is required. Experience in real estate site design and knowledge of eCommerce best practices would be highly valued. I'm excited to find an innovative freelancer to ...

I'm seeking a skilled WooCommerce developer who can rectify an issue I'm experiencing with pricing decimal limits. Currently, prices on my website are displayed and rounded to two decimals. However, there seems to be a discrepancy with hidden decimals being calculated during tax calculation that results in an inconsistency between the final amount the customer paid and what the invoice indicates. This issue only appears when creating an invoice. To succeed in this project, the ideal candidate should possess: - Proficiency in WooCommerce development and debugging - Extensive knowledge in handling tax-related functionalities of WooCommerce - A systematic approach to identifying and fixing issues - The ability to explain in plain English the cause of the problem and the step...

I'm seeking a talented web developer to create...drop-off addresses. * A quote calculator, preferably one that calculates rates based on hours of service. * An engaging testimonials section to exhibit positive feedback from satisfied clients. Ideal Skills and Experience: * Experience in developing booking system * Capability of building a rate calculator in an easy-to-understand and interactive way * Understanding of best practices for displaying customer testimonials * Strong UX/UI skills to ensure a user-friendly website design. In conclusion, the ultimate goal is to create a platform that offers a hassle-free booking experience while accurately providing service quotes to potential clients. As such, experience in these areas, coupled with a creative outlook, would be great...

As an online entrepreneur, I'm in urgent need of a proficient Shopify expe...expert to design an engaging and user-friendly store for me. My expectations are as follows: - Constructing product customization options - Formulating a visually appealing home page and additional pages - Integrating multi-language capability Moreover, the homepage should be built with core elements for maximum engagement: - Eye-catching slideshow/banner - Showcasing of featured products - Customer testimonials Since time is crucial for me, I'd prefer the project to be expedited quickly. Therefore, freelancers who can dedicate ample time to this task and deliver quality work promptly will be appreciated. A strong background in Shopify store creation, multi-language integration, and UI/UX...

I'm in need of a skilled web developer with experience in creating geolocation or zip code-based functionalities on a website. The main goal is to set up a car transport website that provides users with quotes for our service. Main Features: - The core feature of the project is a system capable of autofilling zip codes, improving the user experience and streamlining the quote ...within logistics or transport industry would be a bonus Your past work is essential for me to decide on the best candidate. Please, include similar projects you've handled that showcase your ability to develop the described website. This isn't just about creating a functioning website, but about delivering a tool to enable users seamless interaction on our platform and boost overall usage and c...

I'm seeking a talented copywriter to support my content creation needs on a freelance basis. Ideal Skills and Experience: - Proven experience in copywriting - Understanding of SEO principles - Ability to create engaging and compelling content - Strong written communication skills - Experience with crafting marketing copy is a plus Please provide a portfolio of your previous works in the area of copywriting.

I am in need of an experienced app developer to create a cross-platform money transfer application. The app should be fully functional on both iOS and Android devices. Key features include: - Support for bank transfers, peer-to-peer transfers, and international transfers. - QR code scanning for quick transactions - Comprehensive transaction history - Push notifications for important updates The ideal candidate will have a strong background in app development, particularly in the finance industry. Experience with cross-platform development and integrating QR code scanning and push notifications is a plus. Please provide examples of similar projects you have worked on, and include an estimated timeline for completion.

...Password) 2. AWB tracking messages (Messages related to AWB - AirWayBill tracking) 3. AWB Booking messages (Messages related to AWB - AirWayBill booking) 4. AWB Mismatch messages (Messages related to AWB - AirWayBill documents being incomplete, or there being a mismatch) 5. Thank you messages (Messages thanking customers to using our services) 6. KYC messages (Messages related to KYC - Know Your Customer services) 7. SME messages (Messages related to SME - Small and Medium Enterprises services) 8. Airway Bill messages (Messages related to Airway bills which don't fit #2, #3 or #4 above) 9. DHLLKS messages (Messages where the sender ID in Column E says "DHLLKS") 10. DHLAAA messages (Messages where the sender ID in Column E says "DHLAAA") 11. All other mess...

As a realtor, I am looking for a skilled social media marketer to create and manage Instagram ads for lead generation. This project includes the following requirements: - Creating engaging and authentic image-based ads that resonate with my audience with a sense of humor - Incorporating customer testimonials into the ad strategy - Focusing on lead generation through content that forges an authentic connection with potential clients - Targeting the ads to specific age groups and locations that align with my target audience Im a black lesbian woman and an activist so representing my community is important Ideal freelancer for this project would possess the following skills and experience: - Proven track record of managing successful Instagram ad campaigns - Deep understandin...