Call eBay Customer Support to Solve Our Client's Account issues - -- 2

$2-8 USD / hour

クローズ

投稿日:

約3年前

$2-8 USD / hour

We are looking for freelancers experienced with customer phone support and/or cold calling. You will face a lot of rejections and have to push through to achieve the desired outcome for our clients. Our company is similar to GetHuman but for business owners. Calling and talking to eBay is very time consuming and our clients would rather spend their time trying to improve their business so we handle this aspect for them. Results depend on when you call, how you word your issue, and who at eBay answers your call so it sometimes just requires a lot of hanging up and trying over and over again with a new agent. You may have to use some creativity in wording and explaining to the agents why they should give you the desired outcome. You are going to be calling as our client and acting similarly to their lawyer trying to put forward their case in the best light to get the issue resolved. You will be making outbound calls preferably through your computer with our voip system. All calls are recorded automatically and you will leave notes about what happened on the call once it is completed. You will be paid hourly based on the cumulative recorded call times (we will add up all of your calls to determine how many hours you spent working). This allows you to make your own hours and work on your own time.

プロジェクト ID: 30196126

プロジェクトについて

35個の提案

リモートプロジェクト

アクティブ 3年前

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この仕事に35人のフリーランサーが、平均$6 USD/時間で入札しています

@punit691986

I am in process of growing my team(2 other people) besides me, and I am trying to get more work for me and my team. I also have a freelancer corporate profile. I am skilled in lead generation and virtual assistant positions. I aim for success for me and my clients. I am true to my work and dedicate desired time to achieve results. Here is some info about me for reference. Hello, I hope you are well. I have a extensive experience of over 15 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor on FSBO listing for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client Acquisitions tenure 2 and a half years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar and loopnet. 3)I can start asap. I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.

$8 USD 40日以内

5.0

(29 レビュー)

7.7

@simikasturi

Hello project I'd 30196126 In searches of clear & fluent voice? We allowed you 3 days free trail, interview of voice & non voice process Also asure you for availability with mentioned working hours. I am Simran 5+ years experienced in Digital marketing currently owner of digital marketing agency with 10 working members started carrier with international BPO. I read your whole project clearly I feels that our agency will be right choise for you as we have experienced members with good command on language, patience level & able to provide satisfactory solutions to clients. We ensure you about quality customer support. All backups installed already like connectivity & electricity. Also experienced with ✅Live chat support ✅Inbound & outbound calls ✅IVR/ Customer support ✅Appointment settle/ Back office work ✅Social media Marketing/handling (Facebook, Twitter, Linkedin, Instagram) ✅Email Marketing (REPORTING, SMTP SERVER) ✅SEO & SEM ✅Designing ✅Website Development ✅App Development ✅Content creation ✅Excel expertise ✅Whatsapp Marketing ✅Mobile Marketing ✅Bulk SMS ✅Voice Broadcasting ✅SMTP Server ✅Hosting provider 24*7 support ✅Miscall Alert ✅URL Locking ✅Domain Locking ✅PPC Management ✅Video editing ✅Corporate mail id provider ✅WEB structure & content audit thanks

$4 USD 40日以内

5.0

(1 レビュー)

2.8

@nsetechnologies

Having gone through your post in regards to your needs to customer phone support or we fit best to your requirements. For your project instead of hiring home based individual or freelancer you can work with a call center like us who has their own Auto dialer system which can bring you results moreover our agents has past experience working on a sort of similar campaign where we worked for a major US credit repair company and calling up banks to remove the delinquencies. We can provide you with stable working hours and we also don't charge anything upfront. It would be really appreciated if you can allow an opportunity to have a word with you and propose to you how we can take your business to the next level.

$8 USD 40日以内

5.0

(2 レビュー)

2.0

@misheldavid000

I am fully trained customer service satisfaction within are minutes.i am resolving customer issues. Understand Your Customers' Expectations. ... Make Sure Your CSat Metrics Are Accurate. ... Test Your Own Experience. ... Keep Your Agents Happy. ... Don't Leave Customers On Hold. ...

$5 USD 40日以内

0.0

(0 レビュー)

0.0

@amritapanjrath

Calm and composed personality. Energetic and great communicator. Dedicated and determined to put best of the efforts for work under all circumstances to bring out the finest results.

$7 USD 40日以内

0.0

(0 レビュー)

0.0

@mnelson94

Hi Your at the right place at the right time. I can provide you with as many agents as you need. All my Customer Service/Cold Calling Agents in my Call Center are experts with years of experience, they are all ready to work on this Campaign for you. They all speak fluent English and we can start immediately. We are looking forward to working with you long-term. Thanks for your time.

$8 USD 40日以内

0.0

(0 レビュー)

2.8

@RaihanMoon

Hello I won't waste your time. I can do this job for you as well you want. If you think I'm perfect then let me know and text for details discussion. Thanks

$7 USD 30日以内

0.0

(0 レビュー)

0.0

@Rashmi28879

Hello sir This is my favourite work to do . I love interacting with people . If I got the chance I will give my 100% services to you as I have great command in english with good communication skills Thank you

$10 USD 40日以内

0.0

(0 レビュー)

0.0

@shehryarwaince48

I want to work hard. I have something in my nature that i satisfy other persons from my concept. And i am always know how to taik to person .

$5 USD 40日以内

0.0

(0 レビュー)

0.0

@allanbardaje

Hi, I believe I am the best fit for the job for the simple reason that I am also a customer service representative and I am familiar with the trend. I know I will be able to profile every agent that I will talk to and determine what approach should I do to get my goal.

$5 USD 20日以内

0.0

(0 レビュー)

0.0

@benfirmeza19

Hi! As a person who always puts all of my heart into something that I do, I can say that I can definitely help you. I am a sales telemarketer for more than 3 years and all of the skills and ability that I have, I want to apply that to your company if, given the chance. I have the voice and confidence to fulfill the job. I am very passionate and focus and like to ask for more information about this job. I am looking forward to hearing anything from you soon. Thank you Benedict

$5 USD 40日以内

0.0

(0 レビュー)

0.0

@iMubishi

Dear employer, I am a professional virtual assistant with Telemarketing skills and extensive Cold-Calling experience. Kindly have a look at my profile and consider me for this position. Thank you.

$4 USD 40日以内

0.0

(0 レビュー)

0.7

@Visnrj

Good Evening. I worked with telemarketing solving costumers problems. I would like to work with you at this project.

$2 USD 40日以内

0.0

(0 レビュー)

0.0

@Vince1924

Hi Gooday! My name is Vince, I used to be a Virtual Assistant, Customer Support/Service, and Data Entry for almost three years, where I handle Target, its an e-commerce company. My main task is to respond to customer inquiries and questions, most likely refund, damaged items, and shipping fee. I've also been in a Healthcare company as Healthcare Associate, Technical Support, and Chat Support as well, where I Contributed to the company's highest customer satisfaction rate. Consistently earned an “above average” or “excellent” performance.

$5 USD 40日以内

0.0

(0 レビュー)

0.0

@iamjhelaiii

Hi my name is Angelo and I've been with the call center industry for more than 9yrs. Most of the accounts that i've handle are telco account like AT&T and Verizon. You should consider me because I know that I have the skills that your looking for. I have experienced on upselling when I was working with AT&T. And I can use my skills on your company. You will see what I'm telling you once you hire me.

$9 USD 40日以内

0.0

(0 レビュー)

0.0

@ruhailali098

Hello, i Have readed your project i am very well aware how Gethuman works i have almost 7years of experience in customer Handling all inbound international calls and providing Proper Solution Answer and direct 40+calls daily,with goals including selling plans,managing customer accounts,responding to service queries,and cancelling accounts. Trained Team of 15 employees How to conduct calls and make sales. Received a 90% averag customer satisfaction rating,winning "Employee of the month " in 2018 Able to research and manage highly complicated accounts to provide comprehensive service to customers and assist upperr management. Closed Sales at almost 60 % rating 10% higher then company average. Allocating jobs and workloads to individual staff members based on their ability. Implementing new initiatives and making sure all staff understand them. Giving prompt and accurate information on individual staff member performance. Making sure all tasks given to staff are done on time and to the required standard.

$3 USD 40日以内

0.0

(0 レビュー)

0.0

@sharikshafi

I can complete your project on time and within your budget.” on similar projects to what you are looking for, and I am confident I can exceed your expectations and i will do hardwork for your project which i will complete in right time which you will provide me

$28 USD 30日以内

0.0

(0 レビュー)

0.0

@diezentrale

Hello, We are a call-center working in several international languages (dutch, english, french, german, portuguese, spanish) and can process your tasks more efficiently and at a lower price. We can even provide you with some samples. Please check our website here: www.die-zentrale.com.

$2 USD 40日以内