Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
- Making outgoing and incoming calls to proactively approach customers
- Handling customer support inquiries via phone or live chat
- Responding to a range of questions from customers in english and other languages
- Scheduling appointments for customers
- Verifying products/services on sites
- Taking photos of locations
- Making calls to friends or family members for a particular purpose
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!
29,204レビューから、クライアントは Phone Support Operators 4.86/5個の星で評価します。Phone Support Operators を採用する
Wir suchen Französischsprachige IT-Service - Support Mitarbeiter Kundenservicemitarbeiter*in im Homeoffice Ihre Aufgaben : Du bist die Ansprechperson für alle IT-Anfragen und bist zuständig für die Annahme und Behebung von Störungen im Rahmen des 1st Level Supports (telefonisch und Remote) Du berätst die Anwender kompetent und unterstützt sie im Umgang mit den entsprechenden Systemen Deine komplette Tätigkeit dokumentierst Du sorgfältig im Ticketsystem Störungen, die nicht behoben werden können, leitest Du an die entsprechenden Fachabteilungen weiter und behältst die Tickets im Blick Zudem überwachst Du die Systeme und die Telefonanlage und bemerkst Auffälligkeiten Deine Qualifikationen – kompetent und zuverl&au...
In cadrul departamentului de suport pentru clienti, angajam vorbitori de limba germana pentru a oferi asistenta ( Support ) in industria IT. Activitate: Vei fi primul punct de contact cu clientul si vei oferi Support pentru probleme technice, asistenta tehnica pentru remedierea problemelor. De asemenea, vei avea asigurat un program de training Cerinte candidat ideal: Cunostinte limba Germana Avansat Foarte bune abilitati de comunicare; Cunostinte avansate de utilizare a calculatorului; Empatie in interactiunea cu clientul; Ascultare activa si atentie la detalii. Beneficii companie: Posibilitatea de a lucra in format work from home; Salariu atractiv; Bonus de performanta (se acorda in functie de proiect);
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