To the hiring manager,
I hope this email finds you well.
I am very interested to apply as your Customer service/Sales representative. I have developed impeccable phone manners, ability to deal with agitated or distressed members/customers.
My relevant experience includes the following:
- Can take 60-70 calls a day.
- Can send 5-7 emails per hour, depending on the customers concern.
- Maintaining an average 90-95% customer satisfaction rating.
- Can type 40-45 words per minute with 100?curacy
- Computer literate
- Used to analyzing data, gathering and comparing resources
- MS Office literate ( Excel, Word, PP)
My experience in BPO industry helped me improve my communication skills, allowed me to gain organizational skills and provided me a great opportunity to develop new skills and enhance existing ones such multi-tasking. I've also worked as a technical support wherein I've learned to have a naturally friendly disposition, an upbeat personality, and the ability to engage others in conversations.
With that being said, I am confident that I can fulfill all the task needed for the open position and I am also grateful to be train to fit more on the position.
I thank you for this opportunity and looking forward to hear from you soon.
Take care and regards,
Jainary M.