**Please don't apply if you don't have excellent communication skill.**
This is a work from home role where location can be flexible, but Pune is preferable. We require the candidate to have the necessary workspace and equipment including monitor keyboard, fast internet connection, etc.
We are looking for support personnel to provide support globally to our growing customer base.
Budget: 30k INR/Month
• IT Support Experience: 1-3 Years
• Excellent command on English (Verbal and Written).
• Communicate with the users via call and email.
• Experience working in Handling Work/Job Tickets.
• Configuration, Monitoring & Troubleshooting of LAN, WAN, Routers, Switches etc.
• Experience working on RMM and Ticketing tool.
• Support experience with Windows Server 2008, 2012 and later
• Experience working on AD, DNS, DHCP, etc.
• Must have good analytic and troubleshooting skills
• Must be willing to work 24/7 shifts.
• Troubleshooting on Password Reset tools and Remote Control tools
• Troubleshooting of MS Windows & Office, Desktops, Laptops MacBook and Networking
• Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony)
• Experience with using and troubleshooting Outlook 2013 within a network environment (permissions, calendar sharing, delegation)
• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7, Windows 10 and Office 2013
Nice to have:
• Knowledge of networks and experience of Cisco networking routers/switches
• Windows server administration/implementation
• Knowledge and experience with VMWare
• Working experience with US-based customer.
• Previous experience in IT support companies are preferable
Google Certified / verified expert - Young entrepreneur with extensive knowledge in Computing and Technology in general dedicated to the Development, Maintenance, Website Design and Administration Servers with the necessary experience for infrastructure management, any Operating System and Linux Distribution.
Hi There,
This seems like an exciting opportunity and I will be happy to offer my skill.
I live in the US and I am well versed in providing Managed IT services including technical support to the US market.
I am having 8+ years of experience in IT and Tech support. My last full time time job was with HPE and I am CCNA, MCITP and ITIL certified with completed training on VMware 5.5.
Relevant Skills and Experience
Worked on VMware,DNS, Dhcp,AD 2003 2008 2012 with experience on server commissioning decommissioning coordinated with vendor for hardware support, roles installation, user management, group policy.
Hello sir. We are pune based company and having experience of 1+ years in customer support services.
We have a team of 15+ people who are into customer support and International voice process.
I would like to discuss further. It would be great if we can connect over chat so that we can discuss in detail.
Looking forward to your positive response.
Thank you!
Hello Respected i have the exp to manage, t-shoot and configure Routers, Switches, Servers, NAS, DataBases, ADS,DNS,DHCP IIS and the certifications (Cisco and Microsoft). i read your requirements.
will be available for the interview prior notifying.
Regards
Umair Warsi
I am always determined to deliver projects to my clients before meeting the dead line with 100% satisfaction & loyalty has its own unique project description.
I am Having 17 years experience in Technical support of Windows system and Network adminstation in Multinational companies. Last 6 years i was working with major retail team Landmark group in UAE. I was member of IT infrastructure team With strong knowledge in Vmware .
System Administrator with extensive experience in installation, administration and networking in various Windows environments & Virtualisation / Cloud Environments.
Thorough knowledge of Windows Server 2008; Windows Server 2012, Windows Server 2016
Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS,Backup & recovery Infrastructure, Deployments.
Excellent command of running projects employing industry standard project management techniques.
Extensive documentation and training experience.
Successful project and technical team leader & member.
I am an IT professional who is currently working as a Systems Engineer in a Software Development company who has 3+ years of industry experience and related professional qualifications in Linux and Windows systems administration.
Dear sir,
I from chennai, I have 10 years experience in networking domain also I am CCNA security & CCNP certified engineer. I have good communication skill and good Internet connectivity set up at my home, but I can work only on Saturday and Sunday. If possible kindly give me this opportunity. Thanks.
I'm exceptionally fluent in English & have an in-depth knowledge and certification of ccna routing and switching. I'm a better employee for this project. All I demand is an opportunity to prove myself
My name is Abdul Majid and i am from Delhi with having 6+ years experience in IT support role as a system admin, i have good quality IT infra at my home. for more information you can talk to me via on my email id.
Dear Sir
I have 8+ years of experience in technical support and have strong communication skill. I have worked on most of the areas which you have mentioned in your requirements.
Please contact me for further details
Thank you
Regards
Paul
A dedicated & motivated multi-skilled IT person with good all-round Supervisory and technical expertise. As a graduate with 5 years ‘and 11 months’ worth of experience in IT management, committed to achieve the objectives working individually and within team through excellence, commitment, integrity and honesty.
NETWORK SERVICES SUPPORT AND MANAGEMENT(Cisco) - Video Conference Device - WINDOWS SERVER 2008/2012/2016 – FIREWALL (Juniper/ Windows/ MIKROTIK) - MDEAMON - Hyper V - VMWARE Virtualization Technologies - SAN - ISA - CCTV INSTALLATION AND MANAGEMENT - ACTIVE DIRECTORY - DNS - BMS – IT INVENTORY MANGMENT - NAS - MIKROTIK ROUTER - VEAM - KMS - SNMP - VPN - FTP - IIS - WAP - SQL - MS DYNAMICS GP/AX - VMWARE ESXI – HOME AUTOMATION – ALARM SYSTEMS - LINUX & OPEN SOURCE - Ticketing