Website for complaints

The project involves the creation of a website name: [login to view URL], which will help the management of complaints of citizens on matters of Cleaning and Ornament, Road Traffic and Crime. The aim of the system is to enable people to make their complaints through the Internet and is routed to the appropriate area to take issue and investigate. ## Deliverables The project involves the creation of a website name: [login to view URL], which will help the management of complaints of citizens on matters of toilet and Ornament, Road Traffic Offences. The aim of the system is to enable people to make their complaints through the Internet and is routed to the appropriate area to take issue and investigate. User The person you want to make a complaint should first register on the website denunciasecuador.com. For the record need only enter the following information if you want to be an anonymous user: User name Key entry If you want to put all your data: Full names Email Phone Address User name Key entry The person with your username and password can login and access the following options: Join complaints Revise your personal mailbox messages Public Complaints Reporting Income A person wishing to make a complaint, you must enter your username and password. A web system then submit an electronic form to record your complaint. Fields can be: Title Description Date of Event City / State Archive Complaint public / private Type: Cleaning and Ornament, Road Traffic, Crime Revise your personal mailbox messages Since a person making the complaint, can be completely anonymous, the supervisory authorities need a mechanism to interact with the complainant without affecting your privacy. To accomplish this, the sisitema allows the user to access a personal mailbox messages, which serves to receive and send messages to the authorities and thus be reported in total anonymity. Public complaints Registered users consult pordrá complaints registered by other users of pubic type your question will be for: the last day, last week the last month. Control Authority One authority, toilet and Ornament Type, Road Traffic, Crime, can enter the system after registration by the system administrator. The record may have the following fields: Full name Mail User Key Phone Address Public Charge City Type: Grooming Ornato, road traffic, crime A supervisory authority has access to: See report Revise your personal mailbox messages Reports can be generated in Excel or PDF expoter. System Administrator Options: Add Change Remove authorities.