Have more than 8 years of experience in the IT Industry.
AREAS OF EXPERTISE:
Providing 1st Level Technical support.
Conducting Staff Training and Awareness Programmes.
Microsoft Operating Systems – Windows (XP, 7, 8, 10 , Server
2008 & 2012)
Microsoft Office Suite (2007 / 2013 / 2016 / O365)
ERP Systems (SAP / Oracle).
Desktop, Laptop, Printer and Server Support
Backup and Recovery Systems
Computer network Services (TCP/IP, DNS, DHCP, Active
Directory, VPN, SCCM , VMware)
Network Switch, WiFi Access Point, Router and Firewall
installation, configurations & Maintenance.
CCTV, PABX, Biometric Attendance Systems
Software testing, Installation & Training
Web Updates, Inventory Updates & Report Preparation.