what l need is a call center solution with goautodial opensource. We currently have a Ei line, and are looking to purchase a server with E1 card. what we are after in the solutions is
1. call center with CRM to create inbound ,outbound calls and campaigns
2. Reports
3. QA's
4. IVR - ( auto response, record messages)
We are looking to extend this service to offices at different locations, so a call plan will also be discussed.
Hello. We are Team iKcon!!
We have been dealing with Call Centric Solution from past 7 years.
We have reviewed your requirements for Call Centric Solution and will be done.
If you need along with CRM that will cost you bit extra than quote.
For more information you can message us.
Thank you,
iKcon
Greetings,
I have gone through your project in detail, and to better understand your project lets discuss over chat so that we are on the same page and let's start working together.
Don't judge our expertise by our presence here on freelancer as we are new here, however, we are into IT from past 10+ years and there is nothing that we cannot develop. We have a team of highly dedicated & experienced developers, who are highly skilled and have a very strong hold on their field.
Working with us you will be getting a team of developers and support staff who will together work on your project to ensure best results as per your satisfaction and expectations.
Regards,
Yuvraj.
I am QA, i have experience in VOip telephony testing, i can make execute test cases, manually.
I can Test AVR, create some user cases, and report all bugs, which i will found. I have practice to work with jira, testlink and many others resources.