Hello,
Thanks for sharing this opportunity.I need to check the log files along with cron script to see what might have caused the issue. It will be great if I can have a detailed discussion with each on the complete job so, I can share my understanding along with the time estimate to resolve the issue.
We are a Team of Magento certified developers with extensive experience in consulting, designing, developing, installing and customization of themes, plugins, modules, extensions, web services, payment gateways, scripts, API's, and store's, on the Magento platform for our client's across the globe.
I believe communication is the key to making any project a success and for that I am available through PMB,Skype,email and mobile so, the client doesn't have any issue regarding the communication with me.
Looking forward in anticipation of your response.
Warm Regards,
Sushant