I have over 6 months training in customer service at my college campus working at the call center. I am able to easily speak with people in a professional and appropriate manner. I have been born in NY and English is my first language so I am aware of the setting or atmosphere of the people in this area. If there is any specific points you need to address with the college then I can follow those objectives clearly. I am a college student myself who deals with bursar, financial aid, IT related calls and I am aware of the tasks that can be taken to address your needs. I am persistent, optimistic, and a hard-working individual who always strives to help people out throughout my life both at work and personal.