Customer Service Rep for Revolutionary Online Art Information Service

$15-25 USD / hour

クローズ

投稿日:

5年以上前

$15-25 USD / hour

General Information: MutualArt is the leading provider of art market data, analysis and advanced decision support tools. Our platform is designed to be a one-stop resource for anyone who loves art — from seasoned collectors and professionals, to those thinking of buying their first artwork. Our Searchable Online Database is the most comprehensive resource of its kind, comprising extensive past and upcoming sale prices, accompanied by information on related exhibitions and press coverage. We A rapid Online Appraisals Service is offered for anyone wishing to value an artwork they own, and is supported by the work of our Art Services Team, on hand to guide collectors with specific requests. Founded in 2008, today, MutualArt has over 500,000 members — a number that is continuously growing. Job description: We are looking for a customer service representative to handle daily incoming emails, chat, and phone calls for an art information website as well as other required support projects from time to time. The individual will need to address new and ongoing inquiries (clear their daily queue), while simultaneously answering new incoming requests. The ideal candidate will help create email templates/solutions for various repetitive inquiries and help to improve the overall customer service systems in place. We will train the right candidate to use our back-end systems, but would like someone that already has previous experience using a CRM (specifically Zendesk) and answering support phone calls, chat, and emails for customer service issues. Requirements: - Native level English skills (written and verbal), with only a minor accent that can easily be understood by Anglos - Reliable Availability Sunday - Friday West Coast, Australia, Asia time zones - Previous experience using CRMs (specifically Zendesk), making customer service phone calls, and using chat - Reliable PC and high speed internet access - Detail and speed oriented (works efficiently and accurately) - Creative with the ability to troubleshoot and problem solve - Ability to meet deadlines/work in a time-sensitive environment - Quick-learner and knows how to ask good questions - Works well both independently and in a group setting - Communicates well both verbally and written - Looking for a long-term position

プロジェクト ID: 18278762

プロジェクトについて

19個の提案

リモートプロジェクト

アクティブ 5年前

お金を稼ぎたいですか？

メールアドレス

Freelancerで入札する利点

予算と期間を設定してください

仕事で報酬を得る

提案をご説明ください

登録して仕事に入札するのは無料です

この仕事に19人のフリーランサーが、平均$19 USD/時間で入札しています

@vw8308680vw

Dear Hiring Manager, In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills. It would be a pleasure to interview with you and I look forward to hearing from you soon. Very sincerely, Fatima A.

$15 USD 40日以内

3.6

(8 レビュー)

3.1

@ancellangwa

As a high-energy and organized individual, I am confident in my ability to perform in the role of customer service Rep. I have worked part-time job as a customer service Assistant for over 3 years for both local and international clients. In my previous role as a customer service Assistant, my responsibilities included responding to emails, creating relevant content, managing social media pages, and taking phone calls. As a Customer Service Rep, I strive to provide accurate work, good communication, and error-free service. Thank you for your time and consideration. I look forward to learning more about this position. I am available to start working immediately and I can work Sunday - Friday West Coast, Australia, Asia time zones.

$22 USD 40日以内

4.9

(4 レビュー)

1.1

@Davidhansen213

i think i am qualified to apply this

$27 USD 10日以内

0.0

(0 レビュー)

0.0

@mdshokol92

hello me Shahariha hossain I have lots of experience in data typing, data entry, web research, database administration, ad posting, data research, data mining, data extracting, data scraping, virtual assistant. I hope your kind response.

$16 USD 40日以内

0.0

(0 レビュー)

0.0

@VICKY9636756626

Native level English skills (written and verbal), with only a minor accent that can easily be understood by Anglos - Reliable Availability Sunday - Friday West Coast, Australia, Asia time zones - Previous experience using CRMs (specifically Zendesk), making customer service phone calls, and using chat - Reliable PC and high speed internet access - Detail and speed oriented (works efficiently and accurately) - Creative with the ability to troubleshoot and problem solve - Ability to meet deadlines/work in a time-sensitive environment - Quick-learner and knows how to ask good questions - Works well both independently and in a group setting - Communicates well both verbally and written - Looking for a long-term position Hours of work: 40 Hr / week

$20 USD 40日以内

0.0

(0 レビュー)

0.0

@wasama26

Hello, I have read the project carefully and I'm interested in taking up this task. Please consider sending a message so that i can start my work immediately. Thanks im advance.

$15 USD 40日以内

0.0

(0 レビュー)

0.0

@colleencortez

well experienced in customer service, worked in bpo for3 years and i can definitely say that i got the qualifications that you are looking for, willing to be trained and learn new things that can help the company grow, and make sure to provide a quality customer service.

$22 USD 40日以内

0.0

(0 レビュー)

0.0

@msalimbao

I am a driven individual with about a year of experience in bpo customer service. Goal oriented and able to produce quality results with minimal supervision.

$20 USD 30日以内

0.0

(0 レビュー)

0.0

@shweta10june

I can work 2 hrs everyday from 12 am IST to 2 AM IST. Saturday and Sunday can extend upto 4 hrs starting from 2 pm IST to 6 pm IST.

$18 USD 18日以内

0.0

(0 レビュー)

0.0

@uminhaj23

i have experienced in excel. i do my work very well. i will give you good feedback. i am master of excel.

$22 USD 40日以内

0.0

(0 レビュー)

0.0

@laputchristian23

I started my first job in the BPO Industry as a Product Support Representative for Linksys, in the BPO company- Synnex-Concentrix Corp. back in 2012. We assisted our customers in setting up and troubleshooting their home networking devices(modems, gateways, routers etc.) over the phone. We also created opportunities for selling and up-selling products and services to maximize the customer's home network and experience. There was once that I was able to sell 17 new home network devices to a customer in a call. The experience became a huge factor to me in choosing the direction and opportunities where I excel and find success. Through the years, I have gained knowledge, solid work experience and developed my skills in: >Customer Service/Customer Support/Customer Experience >Technical Support >Email and Chat Support >Inbound/Outbound Sales for B2C/B2B >Telemarketing >Cold Calling >Prospecting. Lead Generation and Management >Sales Techniques and Strategies >Marketing, Marketing Management and Strategies >CRM, Office and Marketing Tools(Salesforce, MS Office, Google Apps) >Office and Administrative Skills >Time Management Skills: Multitask and Work Well Under Pressure >Analytical and Critical Thinking Skills >Decision Making I continue to learn, obtain, practice, and enhance my skills in order for me to be highly effective in a fast-paced work environment.

$16 USD 40日以内

0.0

(0 レビュー)

0.0

@meet5467

Hi, I am Manmeet Singh, i've 6 years of experience in customer service in education and telecommunication industry. I meet 90 %of customer satisfaction, i completed 99 % job in deadline. I can handle work of 3 people at one time, my accuracy will help you to meet your achievement. If you will give me chance to showing my ability, i will give you 100 % of customer satisfaction and i will provide proper detail of customer in a easy & simple way. Waiting your valuable response !!

$16 USD 50日以内

0.0

(0 レビュー)

0.0

@liuyouguang

Dear Hiring Manager, I am very interested in the job posted. Thanks for your consideration. Youguang Liu

$22 USD 40日以内

0.0

(0 レビュー)

0.0

@rajputeu

I offer you my services for the desired work as I am experienced enough & have a team of reliable, dependable & trustworthy male & female Virtual Assistants, Customer Support Assistants & Online Chat Operators who are already working efficiently for clients in Dubai & England. Our team’s skills are Microsoft Office Suite, specially MS Word, MS Excel, PowerPoint & Outlook, Photoshop, WordPress, HTML, PHP, Adobe PDF, InDesign, Illustrator & Web Development & fluent in English reading, writing & speaking as well. We are working & providing services since 18+ years in this field, but never worked here at Freelancer portal & that’s why have no reviews & rating but for your entire satisfaction, I can provide you contact detail of our existing clients in Dubai & England so that you may verify directly our standard & quality of services from them. You are welcome to test our skills before assigning a real job as I am quite confident upon my team abilities. Please do let me know if you have any questions & I look forward to serve you in coming days. Why Choose Us? 1. 100% client satisfaction guaranteed. 2. Provide help even after the project has been marked as Closed. 3. Available online on WhatsApp, Viber, IMO, Facebook etc for any queries. 4. Proper understanding of projects to ensure delivery within the desired time frame.

$15 USD 40日以内

0.0

(0 レビュー)

0.0

@hemphyll

Have been doing customer service for several years, same as tech support, and leads at times, have call center experience n equipment required.

$22 USD 40日以内

0.0

(0 レビュー)

0.0

@lamontef

Hi, My background is fairly varied as I've held positions in technical sales, technical support, hardware repairs, editor/publisher of a weekly newspaper, Senior Editor of a Basketball website, web-based developer, Linux Server administrator, and have published a number of websites. I've been told by many people that I have a solid phone voice, which has come in handy for phone-based support (both hardware and software, Mac and PC). Limited selection of my IT Industry certifications and experience: A+, Security+, Cloud Essentials certifications Apple Certified Mac Technician Worked as a Technical Support Specialist at Princeton University Worked as an Advanced Repair Agent with the Geek Squad Every position I've ever held has involved customer service and every technical sales position, as well as the actual support positions, hae involved technical support, walking clients through issues with their hardware or software on the phone, and designing and writing technical documentation for products. As for availability, I can be available whenever it's necessary, I'm at my desk when I need to work. My home office includes gigabit Ethernet, a Mac and a PC, both with built-in 27" monitors. The Mac also has two additional 27" monitors and 21TB of external storage space. I appreciate the opportunity to present this proposal, if there are any questions you have of me, please do not hesitate to get in contact with me. Thank you, LaMonte M. Forthun

$25 USD 40日以内

0.0

(0 レビュー)

0.0

@ermintelalovic7

I was Head of customer support for an international webshop for two years. Zendesk expert with high satisfaction rate. Used to corresponding with EU multilingual customers on daily basis. Relevant Skills and Experience Expert in: -ZENDESK -Front -Magento -ClearHaus -Yealink phone calls -2 years of professional experience -Promoted to Head od Customer support -have all required equipment -Don't look any further

$15 USD 40日以内