I am writing to your regarding your company’s Customer Service Representative opening. I have been working as a Customer Support Associate at a BPO Industry here in Philippines for more than 2 years now and have developed impeccable phone manners, and an ability to deal with agitated or distressed customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives.
My duties as a chat support specialist a day to business and private individuals to helps customers billing issue and troubleshoot their devices if there is something happen on their device itself. It includes sales for goods and services. During my tenure, I implemented a new sales strategy.
My experience at BPO Industry has helped me improve my skills in leadership, allowed me to gain organizational skills, and has provided me with extensive knowledge of how to upsell services and goods to potential clients. I have also worked at Venetian Coffee Shop as a Service Crew where I entertain customers to try our best seller Coffee.
I am looking forward to discussing the position and my qualifications with you in more detail soon. I feel confident that I fulfill the requirements for the said position. Thank you for your time and consideration.
Sincerely,
Mitchie B. Pantujan