USA Chat Support - Require Chat ops from India - 6 Heads

$2-8 USD / hour

クローズ

投稿日:

5年以上前

$2-8 USD / hour

Chat Support Process (USA Chat Process- With Fix Payout) Nature Of work: - Response to queries of the USA based customer. Chats Center will get an admin portal where they can chat with the customer. PC Required: 6 Contract period: 11 Months Working Day: 28 Days Shift: 9 Hour as per USA time Zone Submission: Daily Pay Out: $11 / hour/Per Agent Billing: - $11 x 9 hours x 6 Heads Example:- If a USD Rate is 69.00 (INR) (372 INR ) x 9Hrs x 6 Heads = 297600 Per day If center runs 26 days in a month then - 29760*26 = 773760/- Approx Payment: After Invoice within 10 working Days Payment Cycle: 20 Day PAY CHANNEL: SWIFT Transfer Advance Billing: Available from Client after days of going Live Sign up with: - End client based in the USA and sign up will be at vendor’s office in India Training: Training will be onsite by Client Representative, for 16 international working days. Center needs to bear the up and down cost of Travelling for trainer and arrange for hotel accommodation. After training certification will be done from the Client end. Reference center is in Mumbai. Center can visit there to see the operations. They are running for 4 months. Payment proof can be shown upon request to interest centers only. Due to the increase in customer base, the client is looking for another call center for operating the chat support. Skills: BPO See more: technical support cost per call, technical support company, pound per hour, pan profile, online technical support for pc, online legal support, online desktop support for windows, online customer support chat, online c# certification, minimum cost, looking for call center work, looking for call center process, looking for a call center USA, looking for a call center in the USA, it technical support company, it support cost per hour, it company in India, it BPO, it admin support, hour in India

BPO

プロジェクト ID: 17601580

プロジェクトについて

13個の提案

リモートプロジェクト

アクティブ 6年前

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この仕事に13人のフリーランサーが、平均$6 USD/時間で入札しています

@phoenixeserve

Hi there, I have reviewed your requirement and I am sure that I will be able to get your work done as per your requirement. I am interested to discuss further on the project. I am a ex call center professional and have an experience of more than twelve years working in call center and worked in both voice and data process. I am a team player and have an excellent knowledge of customer call handling, email management , chat support, data management, advanced excel and data analysis. I am a commerce graduate and have excellent knowledge of both written & spoken English. I have a team of 10 members and have experience of working in different voice & data process.

$7 USD 40日以内

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@paulgirasol28

Hi good day, I have a small BPO center here in the Philippines with trained agents. I hope you will re consider the location of the site. Thank you more power.

$6 USD 40日以内

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@zealahsan1

I am loving to talk customer. I have passion and dedication towards customer orientation and provide effective service to customer end. I am key challenge such position. I have more than 3 years of experience handling customer India and USA client.

$7 USD 40日以内

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@saharaitp

I reviewed your chat support requirement, we are sure, we will give our best to complete your project. we have a team of 8 members and we have experience of working in different voice and non-voice process. please consider Thanks.

$5 USD 40日以内

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@aayanmalik560

i want to do this work i have experience of the bpo and i have own bpo so i will do this work and very perfectly do the wok

$3 USD 40日以内

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@sachink1509

We are India Delhi based call center. We have excellent team with international experienced Agents for chat, voice and backend processes. Please let us know if we can add value to your business.

$8 USD 45日以内

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@dvizcarra2014

Hello we are Future one Call center in Tijuana Mexico 30 seats available we are very interested in the project, and have people ready to go with excellent english skills! Feel free to send me a message! Have a great day! FUTUREONE will perform the Services identified below: • Recruit and hire English/Spanish speaking call center agent to contact small/medium Business • Train the agent properly in the use of the script provided by the client and in telephone system. PRICING: • Hourly rate $6 dlls. per agent that includes: • English speaking outbound and inbound agent. • Payroll management. • Employer legal responsibilities, taxes, health insurance, etc. • Recruitment and hiring expenses. • The user of fully equipped workstation. • Weekly number of hours per agent: 48 hours. • Any additional bonus/commission, must be reviewed and approved by both parties and a management fee will apply. Technical Specifications of workstation: 3 GB RAM Intel Corei3 or Core2 DUO processor Windows 7 or client specified 160GB hard drive 18” Monitor or dual setup available per customer request Noise cancelling USB headset Ergonomic chair

$8 USD 3日以内