I have 10 years experience as a Technical Writer. I wrote technical documents ranging from desktop applications user guides to software release notes and retail back end inventory systems updating process in various industries such as Healthcare, Retail and Software Development. In addition to my technical writing skills, I have coding skills mainly in HTML, JSON, JavaScript, CSS. I can work with the main coding languages such as Java, C#, Ruby, Python, PHP and C++.
After I completed a Business Analysis Certificated training at the University of Toronto, I spent the last 3 years working as a Business Analyst in the Health industry working for an Employee Benefits company. My role evolves around Change Requests Management, Requirements Analysis, Requirements Documentation and Requirements Validation.
I have one year experience with Citrix Thin Clients when I worked for a Retail company that wanted Scpecific User Guides for internal Citrix Thin Client users.