Skilled Help Desk Technician with 3 years of experience providing PC and Client/Server tech
support for small to medium sized businesses. Experience diagnosing, troubleshooting and
resolving client issues with hardware maintenance, installations and upgrades. Experienced in
technical call center operations providing service by communicating effectively with technical
and non-technical staff. Administering the IT department policies and procedures. Working
closely with software suppliers to resolve operational issues.
I can Easily dedicate 8 hours per day to get the project completed on time.