Customer Service Position for Online Live Chat Paid US$0.50/Chat.

$10-30 USD

クローズ

投稿日:

10年以上前

$10-30 USD

完了時にお支払い

Customer Service Position for Online Live Chat Paid US$0.50/Chat Hours: 4 PM EST to 12 AM EST (GMT - 4:00) We are looking for one Virtual Assistant with great American English comprehension and writing skills to assist us with Live Chat support from 4 PM EST to 12 AM EST. This is not a full-time position so it is a great position for someone that is going to be at their computer anyway doing work, surfing the web or watching TV with their computer on their lap. Live Chat software will be provided via web access (HTML 5) and the chat software includes a list of canned responses that will speed up the response times and minimize typing. Some additional work may be required to answer customer inquiries and a web panel will be provided to find order shipment details. Candidate should have excellent read/writing skills as well as great Customer Service skills. We expect extremely high-level customer support and professional, tactful communication with customers using proper grammar and American English. This is not a dedicated position and if you have a flexible work schedule then you can multitask and work for us at the same time (in order to earn more money). We expect there to be between 20-50 chats per day based on an 8 hour schedule. Chats are normally only 2-3 responses and 80% of the responses can be covered using canned responses we have programmed into the chat tool. We are paying on a per chat basis so the more you are available online then the more you can earn. We will keep detailed information in regards to your conversations and customers will be able to rate your interaction with them so we can improve our service. Hours: -Hours: 4 PM EST to 12 AM EST (GMT - 4:00) - Please DO NOT BID if these hours don't fit your schedule. Compensation: -US$0.50/Chat Requirements: 1. Work any time that fits your daily work schedule. 2. Always-on high speed internet access 3. Latest version of IE, Chrome or Firefox 4. Must sign an NDA (Non-Disclosure Agreement) 5. Be available via Chat tool like gTalk or MSN for training purposes and allow us to support you in real-time with outstanding questions. 6. Additional languages are a plus. Please note if you know any additional languages. PROJECT RENEWABILITY: -Project may be renewed for additional postings if vendor delivers high-quality work. BID REQUIREMENTS: -PLEASE PROVIDE YOUR COST PER CHAT BIDS BASED ON 50 CHATS. -Generic bids will be rejected. Serious bidders only. If you cannot complete the project, please do not bid. -Please provide us with details including your normal working days/hours in the US EST time zone. The position isn't limited to US daytime hours and we are looking for one or more provider(s) to cover 24 hours per day so we welcome any applicant that can provide a great level of customer support during times that match their available hours. -Please put the text "I have thoroughly read your project brief and project requirements" so I know you read the entire project description. -Please email me for additional information. -All outputs of this project will be owned by the buyer including all related information property and copyrights. By bidding on this project, you agree to these terms.

Customer Support

Technical Support

Virtual Assistant

プロジェクト ID: 4984833

プロジェクトについて

53個の提案

リモートプロジェクト

アクティブ 11年前

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この仕事に53人のフリーランサーが、平均$24 USDで入札しています

@seovirtual

Dear Hiring Manager, Good day! My name is Sarah Jane Sebastian from Manila, Philippines and would like to apply for Customer Service position. I worked as a Virtual Executive Assistant for over 8 years doing a variety of Admin task, Technical Support, Customer Service, Traffic Geyser, Managing Home Based Team, Software Tester, Handling Recruitment and Social Media Marketing. I am an Entrepreneur Virtual Executive Personal Assistant who loves business because I believe that my client success is also my success. I always think out of the box and make sure that my client is always updated on a daily basis to ensure the high quality of his business towards his success and that is one of my asset. I am available for work immediately if you wish. I believe that my years of experience, skills and knowledge in all aspects are qualified for the position I am applying for. My resume is available upon request.. Looking forward to hear back from you. Thank You!

$25 USD 3日以内

5.0

(1 レビュー)

2.9

@nicoleesposito

My name is Nicole Esposito and I am bidding on the Customer Service Position for online live chat that you posted. I can be available for the hours of 4pm to 12am EST, I live in the EST time zone anyways. I have other work to be done and usually at my computer during those times so it would be something I could work with. I have excellent reading and writing skills as well as great customer service skills as I have worked in customer service for almost ten years. My bid is for 50 chats based on a $0.50 per chat as per your requirements. Going back to the subject of hours, being that I am working from home I am available other hours if needed also. I just actually got home from upgrading my computer and use Google Chrome with a broadband internet connection. I have no problem signing a non-disclosure agreement as I had to sign one for my last job. I have Google, Yahoo, Windows Live and Skype for the training or question access. I do not know any other languages, just English. I have thoroughly read your project brief and project requirements and look forward to hearing from you.

$25 USD 2日以内

5.0

(2 レビュー)

2.4

@Oordosgoitia

I have thoroughly read your project brief and project requirements. One More time, I apply to you. I would like a long term job. I'm ready to start. I can do this job with accuracy. I'm a native spanish speaker, but I have a good level of english and a basic level of French. Please, consider me for this job. 0.50/chat. I can work in the time that you need it.

$15 USD 1日以内

5.0

(3 レビュー)

2.2

@lux17682

Hi, I have thoroughly read your project brief and project requirements. I have 10 years experience in Customer Service. I have been doing presales and after sales phone support, Email support, live Chat Support, order processing and other customer service processes. I have been handling live chat support and email support for an online UK based furniture company and can assure you quality work. I can work upto 10 hours a day depending on your requirement. My bid is $25 for 50 chats. I was paid 4USD / hour and im flexible on the pay. I will be available on messenger and skype for communication. I would like to share my skills and impart my knowledge for the success of this project. Looking forward for more information on the project and ready to start immediately. Thanks Lux

$30 USD 30日以内

5.0

(2 レビュー)

2.0

@argoutsourcing

"I have thoroughly read your project brief and project requirements" Hello, my name is Alejandra I have a large experience on Bi-lingual Call Center, (English-Spanish), as an agent and a quality analyst at the Quality and training area. I have experience working with outbound calls, data entry and administrative work with the following companies: o Tracfone Wireless o Capital One o Kodak Also I'm a certified English -Spanish translator / Native Spanish Speaker. I have the knowledge and the experience to complete the work you need . Availability Monday to Friday from 7PM EST to 11PMEST. My cost per chat is U$$ 0.60. If interested, please send me the project details. Please let me know if you have any question. I look forward to working with you, and thanks for posting your project. Best, Alejandra Argoutsourcing

$30 USD 3日以内

5.0

(1 レビュー)

1.5

@Amorlife

I have thoroughly read your project brief and project requirements. I am the perfect candidate for this position. I am based in South Africa so I may avail myself during EST odd hours; especially if you wish to be covered 24 hours per day in the near future. I am always online so I am ready to take on this project immediately. I have worked for RCI South Africa (the head office is in Indianapolis, USA) before as an international travel on a full time basis, and I have worked also as a call scorer for Vacation Rental Pros (they are based in USA - Florida). Working as a travel agent afforded me the opportunity to deal with, understand, assist and find solutions to challenges and questions for people from all corners of the world and all walks of life. I am able to relate with clients very well and to answer their questions with great joy. I have inbound, outbound and internet marketing experience. I will deliver with speed and accuracy. I am a touch typist with a speed of + - 30 words per minute, and if you check my USA exam score on my freelancer profile; you will note that I got a 100% score result. I am your go-to Online Live Chat personnel and l will deliver exceptionally well. I will go all out to make clients happy. This is my passion. I also do meet all your requirements and I speak and write Portuguese as well. I am looking forward to starting soon. Many thanks.

$30 USD 15日以内

5.0

(1 レビュー)

1.2

@CCharles1

Hi there. I have thoroughly read your project brief and project requirements. My name is Charlene and I am very much interested in this project. I am a reliable and ambitious individual with a positive attitude who works sincerely and has great determination to complete task. Since beginning my working career, I have gained many skills in the area of customer service. I am competent with the use of Microsoft Office, Open Office and have a current typing speed of seventy (70) words per minute with 100% accuracy. I have worked 4 years at a law firm doing the duties of a Receptionist, Office Attendant, Legal Clerk and Personal Assistant, 2 years at a Cable, Internet and Phone company (Comcast) as a Customer Account Executive and I have been a Freelancer for the past 6 months doing Data Entry, Transcribing, Telemarketing and Phone support. I believe that being discreet and pleasant will make me a suitable applicant. I trust that I would be a valuable asset to you. My objectives would be to utilize my knowledge, skills and experience in any obstacle that may come my way. I currently work Monday to Friday from 9 am to 5 pm EST job. My bid is $25 per 50 chats. CV will be presented upon request. Would love to read from you soon and I am also available for immediate start.

$30 USD 1日以内

5.0

(1 レビュー)

1.0

@evelyntan430

Hello, I am interested for this job. I have experienced working with administrative jobs like data entry, research, Salesforce, Outlook, data collection and other jobs. I am available over Skype for discussion. I am excited to know this job and work with you soon. Thank you and God Bless. Regards, Evelyn

$25 USD 3日以内

5.0

(1 レビュー)

0.4

@basithashmi

Hello, "I have thoroughly read your project brief and project requirements." I have working experience of customer support for more than 3 years. I have worked with a recruiting agency and at that time I was working in accordance with NJ time. You may have a look at my profile for further details as well. I may require further details of the job job, payments, etc if you are willing to hire me. Looking forward. Thanks

$30 USD 5日以内

5.0

(1 レビュー)

0.0

@AdnaneEt

I have thoroughly read your project brief and project requirements" Hello please consider my application i have done successfulprojects as a freelancer which can be found on my profile . We can discuss rate in private no problem . I can speak French / English & Arabic. My Skills : - Native French - Approved Translator - An English license in Literature - A French Bachelor - Good Eye-Sight . - Fast fingers up to 101 word per minute - In Online And Active for about 16 Hours a day - Good knowledge of applications related to this work - Serious and honest person . - We can discuss the payment amount in private , no problem . - Good Writing Skills in both french & english . - Available Immediately - To Start the work - Please get back to me as soon as possible if interested for further informations .."

$23 USD 0日以内

0.0

(0 レビュー)

0.0

@altongraham

I have thoroughly read your project brief and project requirements, and I have customer service experience as I have been an engagement specialist for over 2 years first with Digicel and second with Asus, I am currently a college student which affords me a flexible schedule. I am ok with the 0.50 per chat but again that is also based on call volume, average handle time, quality and if tickets need to be logged, but such information can be more explained and discussed in details if selected

$10 USD 1日以内

0.0

(0 レビュー)

0.0

@RahulGuptaWeb

I have thoroughly read your project brief and project requirements USD 0.75/Chat up to 50 chats. Regards Rahul Gupta

$10 USD 60日以内

0.0

(0 レビュー)

0.0

@geowebro

I know that i can do this, and i hope that you will trust me in this! Hope to hear from you! Have a nice day! 8 am - 6 pm I have thoroughly read your project brief and project requirements.

$23 USD 3日以内

0.0

(0 レビュー)

0.0

@JORGEFERNANDEZZ

I'm an experienced customer support agent. I've gave support by phone and by chat. I've worked for HP, Dell, US banks and some others. Regards.

$23 USD 3日以内

0.0

(0 レビュー)

0.0

@melzen

I have an excellent command in the English language. I can comprehend, write and speak English fluently because I teach TOEIC and ESL online since 2008. I am articulate, creative and can easily respond to any issues with ease. And, most of all I can deal with any client in the business field because I am a Business Administration graduate.

$25 USD 3日以内

0.0

(0 レビュー)

0.0

@mango953

Hello, from Costa Rica. My bid for 50 chats is $25. I am available for the most part of the day and night. I work on my computer all day long and part of the night. My time zone is GMT-6 but I can work EST hours starting at any hour. I have Gtalk, Skype, use Google Chrome and IE. I am 100% bilingual in English and Spanish

$30 USD 3日以内

0.0

(0 レビュー)

0.0

@dshillu

"I have thoroughly read your project brief and project requirements" I m very much flexible to your timings 4 PM EST to 12 AM EST (GMT - 4:00) I possess enough skills to work as Live Chat Associate.. Being a Home maker I can work 12-14 hours a day. I can work on weekends too (8-9 hours) Being a technical writer, I have very good English skills. I m using Latest version of IE, Chrome or Firefox and I m ready to sign a NDA (Non-Disclosure Agreement). I m 24 x 7 connected to high speed Optical fiber cable network (4Mbps) I m ready to take up this job.. Waiting for your acceptance!

$25 USD 1日以内

0.0

(0 レビュー)

0.0

@mhoneeka

I have thoroughly read your project brief and project requirements I have around five years experience in customer service. I have experience in phone, email and chat customer support. I can do the work for $20 for 50 chats. I can work from 4 PM EST to 12 AM EST and can start immediately if you needed. I am unemployed and am actively searching for work I can do from home. I am familiar with the nondisclosure agreement and understand that all output shall belong to you. I have no problem with that. I am hoping that you deem me fit for the position. I am looking forward to hearing from you.

$25 USD 3日以内

0.0

(0 レビュー)

0.0

@ejdamaso

I have thoroughly read your project brief and project requirements. I have been in the customer service / BPO industry for the last 10 years (see resume). I am also capable of working on a long and flexible hours. For a more elaborate proposal (So as to keep others from copying), please contact me here.

$25 USD 3日以内

0.0

(0 レビュー)

0.0

@bradonja

I have thoroughly read your project brief and project requirements. Additional languages that I can provide are Serbian, Croatian, Bosnian. I also understand some Polish and Russian. I have worked as a computer administrator for 6.5 years. Also, I can work from 12 AM to 8 AM EST, because I live in Europe. Regards, Goran.

$30 USD 1日以内