Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    I have a real estate office in Sacramento CA and need to setup my agents with Contractually CRM for each user and a team of users.

    $18 / hr (Avg Bid)
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    $18 / hr 平均入札額
    6 入札

    I'm on behalf of a Chinese company which is a manufacturer of glasses. I have two target companies in Netherland that I want to cooperate with. So far I'm seeking a chance to meet their purchasing manager. I want to hire a local to help me to connect with the purchasing manager or people in charge of sourcing. If you are interested and also can manage it, please feel free to bid my...

    $1088 (Avg Bid)
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    $1088 平均入札額
    5 入札

    Our project is participating in ANUGA 2019 in StartUp Area and we are looking for a person who will be organizing technical part before and during the fair.

    $854 (Avg Bid)
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    $854 平均入札額
    1 入札

    We are a multi national agency working with multi national companies, clients and agencies mainly online. We are looking local partners to work with us. Candidates should be good at communication, have a PC and willingness to challenge. You don't need to have skills in code or skills with lead generation. We have multiple partners around the world already and if you feel like interesting you ...

    $508 (Avg Bid)
    $508 平均入札額
    26 入札

    We are an IT firm working with multi national companies, clients and agencies. We are looking local partners to work with us. Candidates should be good at communication, have a PC and willingness to challenge. We have multiple partners around the world already and if you feel like interesting you can bid on this. Thanks for reading and looking forward to work with you. Budget is just a placeholder...

    $547 (Avg Bid)
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    21 入札

    Firma [ログインしてURLを表示] wprowadza na rynek akcesoriów erotycznych nowy product - poduszki urozmaicające i uatrakcyjniające życie seksualne. Szukamy osoby, która zajmie się promocją poduszek - marketingiem internetowym, dotarciem do mediów społecznościowych, promocją i pozycjonowaniem sklepu. Mile widziana osoba, która zajęłaby się projektem kompleksowo od strony promocj...

    $100 / hr (Avg Bid)
    $100 / hr 平均入札額
    1 入札

    We need to use several computers in many regions remotely and this lasts for many years. It needs high internet speed and computer performance. And you must be male who lives in US/UK/Canada You have to know English.

    $683 (Avg Bid)
    $683 平均入札額
    3 入札

    We need to use several computers in many regions remotely and this lasts for many years. It needs high internet speed and computer performance. And you must be male who lives in US/UK/Canada You have to know English.

    $738 (Avg Bid)
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    6 入札
    RKV PRODUCTIONS 2 日 left
    認証完了

    WE DEAL WITH PUBLISHING SHORT STORIES/COMIC E- BOOKS/ANIMATIONS/PRODUCTIONS /SOCIAL MEDIA MARKETING/WEB DESIGNING ETC

    $35 (Avg Bid)
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    $35 平均入札額
    23 入札

    My PC is getting very slow, is there any way to speed it up. Details attached. I am not using it for gaming etc, just internet, MS Office etc.

    $67 (Avg Bid)
    $67 平均入札額
    23 入札

    Our business provides networking services for some of Australia's largest events. We design and build large networks for events including sporting events, exhibitions, conferences and projects. We have a five day (2 bump in/out and 3 live days) event at the end of July located in (Sydney /Australia) where we require the assistance of up to three network engineers onsite to help build the net...

    $26 / hr (Avg Bid)
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    $26 / hr 平均入札額
    14 入札

    We need to use several computers in many regions remotely and this lasts for many years. It needs high internet speed and computer performance. And you must be male who lives in US/UK/Canada You have to know English. You will be paid 300$ each month.

    $597 (Avg Bid)
    $597 平均入札額
    6 入札
    Mac computer ( icloud) tutoring 2 日 left
    認証完了

    I am an experienced mac computer user, but I need help to understand and cope with the cloud storage issues, and to clean up the storage on my older macbook pro 13 inch 2014 model running Sierra 10.12.6.

    $129 (Avg Bid)
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    4 入札

    i am looking for a Microsoft office expert who has knowledge about computer networks and who can provide me a presentation with PPT document file with least 30 slides, should be very unique from all of the materials available on internet for business training program.

    $121 (Avg Bid)
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    11 入札