Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    11 仕事が見つかりました。次の価格: USD

    Hi, I am looking for a person who has computer repairng skills. You have to know English and then if necessary, you keep long- term relationship with me to make a money. I need honest man. Thanks.

    $15 / hr (Avg Bid)
    $15 / hr 平均入札額
    16 入札

    Hi. I am interested in computer field such as office,network,etc. I need someone who can help me in one's mind. You live in Europe & America and have to know English. Look forward to hearing from you. Thanks. Regards.

    $199 (Avg Bid)
    $199 平均入札額
    5 入札

    We are seeking a Sales Representitive to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Present and sell company products and services to new and existing customers Prospect and contact potential customers Reach agreed upon sales targets by the deadline Resolve customer inquiries and complaints Set follow-up appointments to keep c...

    $23 (Avg Bid)
    $23 平均入札額
    4 入札

    We are a physicaI therapy facility, we need help to set up our google account .We want to be appear in the first page with some specific key words. Example: physical, therapy, pain, sport related injury, dificulty walking, etc.

    $197 (Avg Bid)
    地方
    $197 平均入札額
    5 入札
    Custom Service 5 日 left

    We are urgently finding a person to help us process phone call and emails instead. He must be fluent in English. Anyone experienced in this type of job, please let us know.

    $19 / hr (Avg Bid)
    $19 / hr 平均入札額
    21 入札

    I need someone, ideally someone with windows experience, to help speed up my laptop.

    $112 (Avg Bid)
    $112 平均入札額
    24 入札

    Looking for a web developer in the UK to work for me part-time. You need to have experience with Java, Java script, PHP, CSS & HTML. Most of the work will be on wordpress or Brilliant Directories websites.

    $22 / hr (Avg Bid)
    地方
    $22 / hr 平均入札額
    12 入札

    I am looking for top candidates that are able to fix computers and printers in the Jakarta area. Please bid if you are interested. We are willing to train candidates for this as well. Ideal candidates will have the following: • Experience Requirements: • 3+ years Deskside Support Experience • Hardware, Software, and OS troubleshooting • PC and Printer Hardware repair &...

    $12 / hr (Avg Bid)
    地方
    $12 / hr 平均入札額
    39 入札