Jayesh A.

Career Objective: To utilize my experience, knowledge and training to the best of interest of the organization I work for, blending with gained expertise in customer support Personal Profile:  A technical graduate with 12 years of experience in Customer support  Expertise in travel industry  Rich experience in Customer support, Follow up, Making quotes etc Education: Exam Institution Year of Completion % of marks BE Mechanical VTU 2003 72.00 Software Proficiency:  Knowledge of MS Office Work Experience:  At present working with Welwet Travel Pvt Ltd as freelance travel consultant from 2007 till Date Major work involved :  Collection on new data base  Email marketing of new product  Reply to the queries made by the guest  Preparing itineraries  Follow up calls and closure  On tour customer support  Post travel feedback management Personal Details: Date of Birth : 30 May 1982 Marital Status : Married Nationality : Indian Gender : Male Language known : English, Hindi and Kannada