Customer Retention defines all the necessary actions and activities carried out by a business organization in a bid to decrease their rate of customers outflow i.e. to cut down the rate at which their customers defect to other business organizations.

Customer Retention aims at helping business organizations to maintain and retain existing customers as much as possible. Some of the strategies adopted under Customer retention include brand loyalty and customer loyalty initiatives.

Move for customer retention begins right from the first contact of the customer with the company and continues all through their relationship. Basically, Customer Retention can be applied to all companies as long as the company is involved in product and service delivery, be it a B2C or B2B company.

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    Job description: We need a FR native to deal with our online store customer service work. The daily work mainly covers: Checking if all product pages online are active Checking Performance of the online store Answering and sending Emails from/to customers Checking and answering review, leave comments on it Optimize the product pages by Part time job, need you to work 1 hour everyday and using your...

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    Job description: We need a FR native to deal with our online store customer service work. The daily work mainly covers: Checking if all product pages online are active Checking Performance of the online store Answering and sending Emails from/to customers Checking and answering review, leave comments on it Optimize the product pages by Part time job, need you to work 1 hour everyday and using your...

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    Needs to hire 2 Freelancers We're looking for a driven and passionate individual to join our team for ongoing work. We've had tremendous growth so far this year; organically reaching 30 million people on just Youtube alone. We're aiming to reach the lives of 100 million people by the end of the year, which is why we're looking to recruit a passionate customer service represe...

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    Hello im looking for a team to handle my customer service team outsourced Please have your portfolio ready. my ecommerce website is very specific and needs alot of research for the team to answer questions. English level must be higher than avarage !

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