Excellent professional with efficient and effective delivery of project in a timely and professional manner. Work ethics is a core of my service delivery skills for well done projects.
Developed new marketing strategies to capture market
channels with B2B and new clients
• Brought new processes to the firm for its growth, using
various marketing strategies and communication skills in
order to brand the firm in the market and attract new
clients
• Helped the sales team grow their territory sales by 20%.
• Developed a new employee orientation program adopted
by 100% of the company locations.
• Responded to over 85 customer calls daily and solved 90%
of their concerns.
Data Analyst cum customer support specialist
Blitzx Integration
7月 2019 - 4月 2021 (1 , 9 )
Interpret data, analyze results using statistical techniques
and provide ongoing reports
• Develop and implement databases, data collection
systems, data analytics and other strategies that optimize
statistical efficiency and quality
• Demonstrated professional etiquette and manners,
improving positive feedback and 5-star ratings by 100%.
• Frequently set up staff training materials that increased the
effectiveness of the customer service department by 20%.
教育
MBA
University of South Wales, United Kingdom 2020 - 2021