I worked before as a technical support, chat support and customer care representative in one of the local accounts here in the Philippines. I answered some queries via email and over the phone.
I as technical support, monitoring and maintaining the computer systems and networks of the store is my duties. If there are any issues or changes required, such as forgotten passwords, viruses or email issues were the first person will assist too.
As a first time freelancer I promise that all work will be completed by Me, so you can rest assured knowing that your work will not be outsourced to someone else.
Developing a good report, and regular communication is important to me. It ensures the project is completed to the specific guidelines required.
I look forward to working with you in providing excellent customer service and anything else you may need help with.