Impact of digital technology on the future of retailing research needed
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I am preparing a presentation on the impact of digital technology on the future of retailing. This starts with online search, procurement, payment and return by companies like Wechat, Alibaba, Amazon and FlipKart . Similarly, on services by Uber Lyft and Didi; and online restaurant service such as GrubHub and Uber Eats. Finally, most financial services and airline services are [login to view URL] hospitality is going online.
I need numbers over time since 2001 about how much shift is made from brick and mortar retailing to online retailing across merchandise and services. Also, what is the size of retail revenues globally ? I also need the same information about retailing in Singapore where I am making the presentation.
This is the starting point and go into the future about the impact of Virtual Reality, AI, and blockchain on online and well as offline
Retailers.
The thrust of my presentation will be how to prevent closing of stores and companies such as a Sears, ToyR Us, Radio Shack and others.
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