Tausif K.

I am a highly motivated person with good analytical and communication skills and a flair to be the best. I am a fun loving person who loves to follow a disciplined life. My work experience is mentioned below 1) Associate - Dell India (May ‘15 – Present) I work as a Dell Resolution Expert for DTC, a premium line of business of Dell for U.S, Canada and EMEA. Key Deliverables-Assessment of Quality- Auditing the assigned number of samples and sharing the analysis with the Operations team. • Operational – Weekly Conference call with the Operations team on the Quality reports and weekly trend of the scores. • Training- Conduct • Reporting and feedback -