A customer service expert with over 10 years of experience in providing exceptional client relationship.
Possessing 5 years of experience in strategic quality and data analysis, I have a proven track record of delivering data-driven insights that have helped organizations improve their customer satisfaction.
I am Power BI certified , proficient in data analysis, reports, dashboard preparations and PowerPoint presentations.
Have knowledge of prompt Engineering and Generative AI.
My fluent written and spoken English skills have enabled me to communicate effectively with customers and colleagues alike.