Hello Let me introduce myself, my name is Joshua Kundert, I have been in Customer Service and Technical support for many years. Some of the companies I have worked for include:
Comcast, Charter Communications, Dish Network , Land star, Globaltranz, CenturyLink, Upwork
I have provided one thing in common for all of these companies Customer Service. I don’t feel customer service is a job but rather a profession. I consider myself a Customer Service Professional with many years of on the job training.
In my years in customer service I have went through a few trainings, certifications, and seminars that have only made me better. Some of them include
Who moved my cheese
Fishphilosopy
Customer Service Excellence
Providing Needs based solutions.
Joshua Kundert