• Extensive support of Break fix on Desktops, laptops, Etc.., experience includes replace computer components, including keyboards, RAM, hard drives, CPUs, motherboards and other computer parts.
• Troubleshoots, analyzes and repairs computer problems such as desktop computers, laptops and various components, peripherals and devices.
• Provided Client Support for JP MORGAN CHASE, GOLDMAN SACHS over 200 users
• Providing customer break fix support for designated equipment, such as printers and both desktop and laptop computers.
• Repaired/Upgraded laptop’s memory, hard drives, view screens and keyboards. (Dell, HP and IBM)
• Support users, evaluate requirements and coordinate tasks for installation of computer hardware and software.
• Troubleshoot, diagnose, and repair dell servers, broken laptops, desktops, and printers for homes and business customers.
• Administers and monitors performance of LAN/WAN network using remote connection tools.