IVR Implementation

終了済み 投稿 5年前 着払い
終了済み 着払い

One of the problems is call mass. When there is too much call, their system goes down. Some customers wait too much on line and this causes them expenses. All calls go directly to the agent. On outage areas they receive too much calls and most of them are for the same answer, so they need to decrease number of calls that connect with the agent. They need to collect more customer information for their database. Their customer information comes from an old system and its not updated so they need to renew/update those data.

コールコントロールXML シスコ テレコミュニケーション・エンジニアリング 電話応対

プロジェクトID: #17731196

プロジェクトについて

5個の提案 リモートプロジェクト アクティブ 5年前

5人のフリーランサーが、平均€6993 で、この仕事に入札しています。

HamidAshraf

Hi I am CCIE Network Engineer working in a large enterprise. Please let me know the timelines that by when do you need it? I can help you with this task

€9411 EUR 30日以内
(30件のレビュー)
5.5
RiveraQ

Hello Employer, I have light experience in IVR, but i have two Colleague expert in IVR, PBX and related. I proposal you is to solve your issue with them. I already talked with them. Milestones: 1.- We Check your もっと

€5555 EUR 10日以内
(0件のレビュー)
0.0
uniwishnagesh

Hi, I am a telecom/VoIP professional with 15 years of experience. I have worked on many telephony, contact centre solutions of Cisco, avaya , asterisk etc. I understand your requirement and can do it. Relevant Skills もっと

€8333 EUR 30日以内
(0件のレビュー)
0.0
nasirbest

HI, I have 13 year experience with Telephony and VoIP applications and hardware. I have ready your requirements and I can update IVR design as per your requirement. Please contact for more details. Regards

€5000 EUR 30日以内
(0件のレビュー)
0.0