AMUL PROJECT
₹750-1250 INR / 時間
• The project was for resolving 125 open tickets left after the original implementation company pulled off the project.
System audit and identification of the flaws which needs to be corrected.
• Suggesting best practices to correct identified flaws.
• Interaction with customer and their business partners for solving the issues.
• Interaction with all modules consultants for trouble shooting of the issues.
• Configuring the system as per the processes mapped in the To Be documents
• Developed functional specifications for procurement custom reports
• Monitoring tickets in support queue and driving them to resolution within SLA timeframe.
• Working closely with cross functional teams across the world dealing with data transfer.
• Provided training in the areas ofpurchasing, for end users at the plant.
• Writing functional specifications for required enhancements and modifications.
• Actively completed the Batch Archiving Process
プロジェクトID: #7825474