## BIO
***Charles E. Robertson Jr.***
**Professional Experience**<font size= "4">
</font>***Component Graphics, Incorporated*** - December 2000 to November 2002
*Roseville, California
Development Lead for
Association Software (CGI Explorer)
* The Development Lead position covers all of the Application Developer’s responsibilities with the addition of the following:
- Develop/Estimate Work Orders (Statements of Work) for client approval regarding customized functionality to be added to their CGI Explorer.
- Assisted clients in the implementation and testing of their customizations/configurations.
- Traveled to client site to assist in the implementation of the CGI Explorer application and the client’s specific configurations.
- Assisted the client in performance monitoring and tuning of the system during and after go-live.
- Assisted Project Managers in the definition and outline of business requirements for customizations.
- Advised and assisted CGI personnel in the development of the CGI Explorer components.
- Managed multiple client Work Orders, amongst two other Development Leads and five shared Application Developers.
- Management and Assignment of Application Developer work loads to ensure timely delivery of all client configurations.
- Maintained project scope to ensure delivery of customizations on time and within budget.
*Application Developer for Association Software (CGI Explorer)*
- Developed Technical Design Documentation based on approved Work Orders.
- Developed, implemented and tested custom Entities and related Forms, Wizards, and Generic Entity Object wrappers.
- Developed Configuration documentation for the Server-Side Bulk Mail component.
- Assisted in the development of the Generic Entity Object wrapper topic in the Developer Training course.
- Established and maintained an open communication with clients in order to resolve any issues presented by the client.
- Assisted Development Leads in maintaining an open communication with clients regarding Support Requests, Work Orders, and Technical Design Documentation while they are out of the office.
- Maintained project scope to ensure delivery of customizations on time and within budget.
***Synergy Consulting, Incorporated*** - June 1999 to December 2000
*Sacramento, California
Application Developer for
CalPERS Online Member and Employer Transaction System (COMET)*
- Created and maintained detailed design specifications using the Rational Rose modeling tool including: object-to-object interaction models (sequence diagrams) and class diagrams.
- Developed, implemented and tested persistence layer database objects, server-side business rule logic, and graphical user interfaces to be used by a complex multi-tiered corporate-wide online application.
- Implemented and tested extract programs using PL/SQL for the Oracle 8 platform.
- Documented and performed unit testing on application objects and PL/SQL extract programs.
- Advised and assisted Synergy and CalPERS personnel in the maintenance and support of the application.
*Sacramento, California
Computer-Based Training Developer for
COMET Phase III Computer Based Training (CBT)
*- Designed, implemented, and tested an infrastructure and utilities for the development of the COMET Computer-Based Training (CBT) course.
- Developed the detailed architecture documentation for the CBT architecture and utilities.
- Advised and assisted Synergy and CalPERS personnel during the storyboard process of the COMET CBT lessons.
- Developed and tested the CBT lessons within the COMET CBT course.
- Analyzed and developed the scripts necessary for deployment of the CBT via the Intranet.
- Conducted training sessions and assisted CalPERS personnel in the use, maintenance and support of the CBT architecture and utilities.
***Diamond of California*** - December 1999 to May 1999
*Stockton, California
Application Developer (Consultant) for
Crewing and Sales system. Responsibilities included:
*- Conducted meetings with the Diamond of California personnel in order to analyze the requirements for two PowerBuilder applications: Crewing and Sales.
- Designed, implemented and tested a Graphical User Interface for the Crewing system and forms for the Sales system.
- Developed knowledge transfer documentation and conducted knowledge transfer meetings to ensure Diamond of California counterparts could maintain the system once I rolled off the project.
- Designed and implemented table layouts for new entities of the Crewing and Sales system.
- Advised and assisted Diamond of California personnel in the maintenance and support of the PowerBuilder applications.
- Maintained project scope to ensure delivery of applications on time and within budget.
***American Management Systems Incorporated*** - April 1996 to December 1999
*Sacramento, California
Application Development Team Lead for
Accounts Receivable Collection System (ARCS). Responsibilities included:
*- Conducting meetings with the Franchise Tax Board (FTB) personnel in order to analyze the requirements for lien components of the ARCS application;
- Developing general and detailed system design documentation for the lien segment of the application;
- Overseeing AMS and FTB personnel in the development and modification of the application components;
- Maintaining project scope and insure timely delivery of the lien components;
- Maintaining project finances with the allocated budget; and
- Advising and assisting AMS and FTB personnel in the maintenance and support of the application.
*Sacramento, California
Technical Specialist/Application Development Team Lead for
Case Resolution Enhancements (PASS Project). Responsibilities included:*
- Conducted meetings with the Franchise Tax Board (FTB) personnel in order to analyze the requirements for new components of the PASS application.
- Developed the detailed system design documentation for the PASS Case Resolution enhancements.
*Please contact for more information or full resume.*
## Area of Expertise
**Computer Skills
**
**Programming Languages:** C/C++, Visual Basic, PowerBuilder, UNIX, Forte, SQL, Berkley Sockets, TCP/IP, HTML, DOS
**Applications:** Rational Rose, Microsoft Developer Studio, PVCS, Microsoft Visual SourceSafe, Exceed, Oracle, Sybase, MS SQL Server, Visual Help, Asymetrix Toolbook II Instructor, Seagate Crystal Reports, MS Access, Excel, Word Perfect, Visio, Paintshop Pro
**Platforms:** N-Tier, Client/Server, HP-UX, Windows 2000/NT, Windows 9x, DOS