Shakeel A.

① Passion: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ■ I believe in investing utmost efforts to attain excellence in a job, treating it as if it is my own business. ■ I believe in passion, dedication & focus to the assigned job, even BEFORE any skill & experience required for that job. ■ Once started, I continue the work till perfection without caring about the reward and time. ■ Physically I’m not like the other persons. All of my body is normal but my legs are paralyzed, so I believe in: Success is the ability to go from one failure to another FAILURE with no loss of enthusiasm. ② Experience: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ I have 10+ years of experience working as a: ▪ Software Technical Writer ▪ Software Test Engineer ▪ Software Support Engineer ▪ Software Developer ■ Companies I have Worked With: Testlio, Microsoft, Crossover, Merlot (CAE), tallEmu CRM, DigiSnaps, NBA, Snapchat, WayFair, freelancer.com ■ Industries I have Worked With: My experience spans various industries: Aviation, travelling, e-commerce, Sports, multimedia instant messaging, business communication & collaborative platform, file hosting, Customer Relations, Airline Management, Customer Support, Software Testing, Software Documentation. ③ Skills: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ■ Education: BSc: Mathematics, Physics MSc: Software Engineering - COMSATS University ■ Industry Knowledge: → Software Testing, QA, Manual Testing. Testing: Mobile Apps, Web Apps, SaaS, Regression, Functional. Test: Methodologies, Process, Scenarios, Plan, Strategy, Execution, Bug Tracking, Charles Proxy, STLC. Automation Testing. → Software Documentation, Requirements Analysis, Software Development, Web dev, SDLC, OOP, API → Customer Support, Software Technical Support, Customer Relationship Management (CRM), Budget Control. ■ Tools & Technologies: Programming Tools: C++, C#, .NET, JavaScript, HTML, XML, SQL, ASP.NET, Git, Software Development Tools: Microsoft Visual Studio .NET, Microsoft SQL Server, Bing AI Software Engineering Tools: Microsoft Visio, Rational Rose, UML Software Testing Tools: TestRail, JIRA, BugZilla, Selenium, Appium, Telerik Test Studio, JMeter, Postman, JIRA Software Support/ Customer Relations: Microsoft Dynamics CRM, TallEmu CRM, Software Documentation Tools: Adobe RoboHelp, Confluence, Help & Manual, Wiki, SnagIt, ChatGPT, Video Editing Tools: Camtasia Studio, Clipchamp, Windows Movie Productivity & Collaboration Tools: Microsoft Office 365, Google Workspace, Bard Operating Systems: Windows XP to 11, Android 4 to 13, Content Management System (CMS): SharePoint, WordPress, Wix, Shopify.