Have experience in Hardware and Software support on Laptops and Desktops, Printers and other devices troubleshooting – 3 years as on-site engineer.
Installation of and troubleshooting software issues, End-user support, System monitoring – 1 years as Remote Workplace engineer
Technical documentation management, IT Asset management – 3 years as dedicated on-site support engineer.
I am confident that my practical experience in information systems area and academic knowledge acquired will enable the professional to carry out your proposed work tasks.