Matheff (the worker) agreed in their Worker Contract that if their project went into arbitration, they would respond to the arbitrator's questions fully and on a timely basis, or they would forfeit the arbitration. An arbitration occurred and Matheff did not do this. All funds in escrow were returned to Netricks (the employer).
Quick response - asked clarifying questions up front to avoid miscommunication. Great to work with! Even added a macro in Access that we had not asked for to make things easier.