Very good team leader, Ability to work without supervision, Excellent communication skills, Excellent customer collaboration and relationship, Strong interpersonal and organizational skills, Ability to take initiative, Multi-tasking, Efficient problem solving, Oriented towards best service, Entrepreneurship.
Areas of Expertise: HelpDesk Administration, Contact Center and CRM Applications, IT Technical Support, Centralize Printing System.
Staff training/development, Report Generating, Customer Support, Team building – leadership, Trouble shooting, Active Directory, WANs & LANs, Security, Data Recovery, IT Budget, Inventory, ERP Solution (SAP, Oracle E-Business)
In addition to that, I have a good knowledge of maintaining records and administrative works.