10+ years' skills and experience in Customer service, and Computer support analyst work
I am a person who takes pride in delivering excellent customer service, sincerely enjoy the people contact, and pride myself in always willing to go the extra mile when and where required, along with my methodical approach to problem solving and ability to organize others.
My Transferable Experience and Skills include
o Advanced Computer skills including Microsoft Office products, and computer based applications.
o Excellent Customer Service
o Identifying and resolving problems
o Meeting and exceeding customer Service Level Agreements.
o Quality Service Skills Certificate Level 1 & 2