- Supervise the operations section of the Departments: QC Department, Purchase & Inventory Department, Admin & Maintenance Department, HR & Labour Management, Account Department, Production department
- Setting and reviewing budgets and managing cost
Sales/Warranty Co-ordinator
Wasco Energy Intl. Ltd, Dubai, UAE
7月 2012 - 1月 2014 (1 , 6 )
- Attend to customers at the Parts Sales Counter and also lead a team of Parts Sales Representatives to provide parts support of the required standard for all the brands represented by the company.
- Implementation of corrective actions resulting from warranty failures, ie: ordering and supply of replacement parts, liaising with the Operations department regarding provision of field service personnel and/or workshop repairs
Executive - Warranty Administrator
MTu India Pvt Ltd
12月 2009 - 7月 2012 (2 , 7 )
Analysing field audits and address shortcomings, thus identifying appropriate corrective measures in close cooperation with warranty controlling, warranty administrator, detect irregularities and monitor warranty patterns
- Claim entry, check, verify and decide claim and report to controlling of claim abnormalities. Ensure claims adhere to warranty guidelines.
教育
MBA in Marketing
Université libre de Bruxelles, Belgium 2011 - 2012