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IT Helpdesk Support Person

£10-15 GBP / hour

クローズ
投稿日: 6年以上前

£10-15 GBP / hour

Hi We are looking to bring on a pool of IT Support staff with skills in Office 365 Experts/2nd Line Support/3rd Line Support and Triage (first line call desk) who will be be paid per job or for a block of hours by supporting our customers when a support call comes in. most of of calls are on a 2 hour response time SLA You will need to have an understanding of Autotask which is our Service Desk Software You will need to be available to answer calls assigned to you within a reasonable timeframe You will need to have a professional manner for dealing with queries You will to have very good follow up and communication skills with the customers you will need to write up documentation, and very good ticket information updates It will be very beneficial to have accreditation's in Office 365, MCSA, MCSE We would be looking to ensure you use our Autotask ticketing system to provide the support and our phone system so we can log and record phone calls as part of quality control We would prefer that anyone who applies is within the UK Looking forward to hearing what you can do Many Thanks Steve
プロジェクト ID: 14756346

プロジェクトについて

9個の提案
リモートプロジェクト
アクティブ 7年前

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この仕事に9人のフリーランサーが、平均£14 GBP/時間で入札しています
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Hi, Greeting! Hope you are doing well I have read the requirement and would like to discuss the opportunities . I am professional having more than 8 years’ experience in Windows/Linux Server administration, Website Hosting migration, Mail server configuration management, CISCO Router Switches, Firewall Cloud computing) Thanks Karun
£13 GBP 40日以内
4.8 (34 レビュー)
5.4
5.4
ユーザーアバター
Hi, my name is Ugo LOPEZ, Italian, used to work in UK & Ireland (working in Belfast at the moment). I've been in Training and IT Technical Assistance from 2005, on-site and remote (using Teamviewer Corporate Edition and osTicket). Master Degree in Computer Engineering, 2 yrs MCA in E-Learning and Mobile Learning, MCSA on Windows Server 2012/2016, 10, Office 365 and SQL; various MCSE certification (Cloud, Productivity, Sharepoint, Communication, Private Cloud, Server Infrastructure, Data analysis). MOS certified on Office 2003/2013 (2016 ongoing). I've a deep working knowledge of Office365, having worked with E3, E3 developer, E1 for non profit. I've done migration from Lotus, G-Suite, on-site Exchange/SharePoint, followed change of management procedures and training for users and IT Staff.
£15 GBP 40日以内
4.8 (1 レビュー)
1.1
1.1
ユーザーアバター
Surely cut the costs of your company to nearly 50 percent and would increase the profit scales, we are the leading outsourcing service provider
£10 GBP 40日以内
4.0 (1 レビュー)
0.8
0.8
ユーザーアバター
Hello, I would like to take this assignment. I am having 12 years of experience on web development and deployment. Below are my core technical skills 1 ASP.Net /HTML/CSS/Javascript 2 C# SOLID Design Priciples 3 MS SQL and non relational databses like Azure Table storage, Azure Document Db and MongoDb 4 Entity Framework (Database first, Code first and OData) 5 Azure Service Bus, N Service Bus and Azure Service Fabric 6 Restful Api Development(using c#) and deployment on cloud 7 Team City and Octopus Server for Continous Integration and deployment 8 VSS/TFS/GitHub/SVN/Bitbucket/VSO 9 Agile/Scrum/Kanban 10 JIRA/Confluence 11 Unit tests using nUnit and XUnit framework 12 Integration testing 13 Acceptance/ Behavioural testing using SpecFlow 14 API Authentication using Json web token 15 JSON format for information exchange 16 Domain Driven Design (DDD) 17 Command Query Responsibilities Segrigation (CQRS) 18 Owin Web hosting 19 QuartzNet for Cron job Working on tools like: Autofac, AutoMapper, SeriLog, Elastic-Search,Kibana, RoboMongo, RabbitMQ, TopShelf Looking forward to hear from you for further discussion and startup. Best Regards
£13 GBP 40日以内
0.0 (0 レビュー)
0.0
0.0
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A proposal has not yet been provided
£15 GBP 10日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
Hello there my beloved employer, I have gone through your project description and clearly understood what you need me to do. Let me show you my reliability, dedication, honesty, accuracy, attention to details, etc., I may not be in the top of the bidders but I am in the top for the quality of work that I do. Instead of giving this work to an agency who will split up the work among the worst and best freelancers, you better award it to me to get only the best result with 0% errors. You can just test me for a week so you will get to understand that I am the best fit for this position. I don't want to talk more about me because when we do the trail then you will get to know everything about me in real than words. Most of the employers here hire me after the test to make sure that they hired the right person. So I humbly request you to reply me so that I can prove myself. None of my past clients leave a bad feedback on my profile because I work for their satisfaction not only for the money. This is the reason behind my success. I assure you that my work will have 100% accuracy and satisfactions of yours is always guaranteed. Let me show you how I am eligible to do this task. Let me know your thoughts. Looking forward for your reply. Thanks.
£10 GBP 40日以内
0.0 (0 レビュー)
0.0
0.0

クライアントについて

UNITED KINGDOMのフラグ
United Kingdom
0.0
0
メンバー登録日:1月 21, 2009

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£10-15 GBP / hour
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