Hi,
my name is Ugo LOPEZ, Italian, used to work in UK & Ireland (working in Belfast at the moment).
I've been in Training and IT Technical Assistance from 2005, on-site and remote (using Teamviewer Corporate Edition and osTicket).
Master Degree in Computer Engineering, 2 yrs MCA in E-Learning and Mobile Learning, MCSA on Windows Server 2012/2016, 10, Office 365 and SQL; various MCSE certification (Cloud, Productivity, Sharepoint, Communication, Private Cloud, Server Infrastructure, Data analysis). MOS certified on Office 2003/2013 (2016 ongoing).
I've a deep working knowledge of Office365, having worked with E3, E3 developer, E1 for non profit. I've done migration from Lotus, G-Suite, on-site Exchange/SharePoint, followed change of management procedures and training for users and IT Staff.