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VA for Live Chat Tech Support, Scheduling and planning.

$2-8 AUD / hour

完了済み
投稿日: 4年以上前

$2-8 AUD / hour

We are a team of two needing a VA to handle our incoming Live Chat tickets, Scheduling client follow ups and planning our work days. You will be assigned a list of tasks that need to be done and it will be your job to plan our day around it. Example : Website features need to be built, You would have done some chats and figured out which clients need to be called back and it will be your job to find time slots within the day for time to do tasks we need and schedule clients callbacks for us Another large part would be doing tickets and troubleshooting with customers, Paid training time would be included. Example: Client has an issue adding an account to our platform, You will need to greet them, Thank them for waiting and try find an article to send them, Figure out what steps they’ve done and any error messages they’re getting - If they need something more complex you can bring it to our staff but generally step following with the clients would need to be done. PLEASE READ THE ABOVE IN FULL - LOOKING FOR A LONG TERM VA.
プロジェクト ID: 20775937

プロジェクトについて

31個の提案
リモートプロジェクト
アクティブ 5年前

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アワード者:
ユーザーアバター
Hello, I have gone through your job posting and become very much interested to work with you. I am an expert in this field. I have already completed several projects like this. For evidence you can see my profile. Please visit https://www.freelancer.com/u/Bhawnakul9?w=f I have excellent command over English. I am a hard worker, productive and worthy of your attention I hope, I would be the right candidate for this Job. Awaiting an affirmative response from you. Kinds Regards, Bhawna
$4 AUD 40日以内
4.9 (101 レビュー)
6.2
6.2
この仕事に31人のフリーランサーが、平均$6 AUD/時間で入札しています
ユーザーアバター
Hello, hope you are doing great for today. You can call me Jenna. Currently, I am not committed with any other jobs and I am interested in working with you. I've been working as a virtual assistant, doing any type of tasks online. I am hoping we can discuss more about the project that you had posted. Thank you.
$6 AUD 40日以内
5.0 (43 レビュー)
6.1
6.1
ユーザーアバター
Hello! I would like to be considered for the position of your Virtual Assistant. I have over 3 years of Customer Support experience and Project Management experience which could prove useful here. As a V.A., most of the work I have done has involved some of the skills you mentioned, in particular, Live Chat and planning schedules. My written and spoken English is well above average which aids communication. My Customer Support experience has greatly helped with my client interactions which I feel could be useful in this role. Hopefully, this brief proposal is enough for you to grant me an interview.
$10 AUD 40日以内
5.0 (7 レビュー)
5.3
5.3
ユーザーアバター
Hello Sir, I am a professional Virtual Assistant, Customer Support, and eCommerce expert, having a good hand on Email Handling, Live Chat Support, Marketing, Data Entry, Web Research also in Product Research, Sourcing and Product Listings on various platforms like eBay, AliExpress, Shopify, Amazon, Magento, and WooCommerce for the past 4 years. I will perform accurate live chat support to your existing customers and convert new inquiries into sales along with managing all stuff for you. I will deliver 100% quality results according to your requirements. I do have a team of experts who can join us in this project. I am ready to work for the full time on this task with complete dedication. I will be available here all time for quick updates and follow-ups. Looking forward to your quick positive response to get started now with the project and set the best price for this project. Kind Regards Sarita P
$5 AUD 40日以内
4.8 (16 レビュー)
4.8
4.8
ユーザーアバター
I believe my background and skills closely match your job requirements and I am confident I can make a positive contribution. I have over 5 years professional experience in an administrative capacity providing support and assistance to both a single department and multiple individuals throughout the company. If you are looking for a motivated administrative assistant who is committed to the highest standards of work performance I would welcome the opportunity to meet with you for an in-depth discussion. I am available for an interview at your earliest convenience, I look forward to speaking with you soon.
$5 AUD 48日以内
4.9 (10 レビュー)
3.8
3.8
ユーザーアバター
Hi, this sounds like a simple task for someone as experienced in the field of customer support such as myself. Feel free to message me with any potential questions you might have.
$6 AUD 40日以内
5.0 (4 レビュー)
2.6
2.6
ユーザーアバター
Hello, I have reviewed your project description, I have experience handling various tasks related to customer service , Sales, Cold calling. I have worked as Technical support associate (chat support) for 2.5 years.. With 38wpm I can quickly respond to customer queries using customized statements, I always look for an opportunity to build rapport to keep customer engaged. I'll use my knowledge , experience and to deliver quality you are expecting . Looking forward to hear from you.
$5 AUD 40日以内
5.0 (1 レビュー)
2.5
2.5
ユーザーアバター
Dear client, firstly I would like to thanks review my proposal. I have reviewed & understand your project what you want. I do this job within time and 100% accuracy. I have 5 year experience in auto sector Mahindra & Mahindra PVT LTD for commercial assistance. I have expert in Microsoft Excel, data entry. My typing speed is 40wpm.I new in freelancer so my bid amount is low. So please give me a chance hires this project After comply t project, any kind of modification alteration will be provide free of cost Thanks/regards RAVI PATEL
$2 AUD 40日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
hi, My name is seema dhaka and i am interested in the profile and have experience as virtual assistant with USA real estate company. i have experience in international call center as customer care executive.
$5 AUD 40日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
$2 AUD 10日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
It is with great enthusiasm that I submit my application for the position of Virtual Assistant. I am very well comfortable doing Customer Service jobs since I have been doing this for almost 4 years. As you will see on the attached resume, I’ve built my career in a variety of company, I started working as a Waiter when I was young until I was confident enough to speak English language and apply myself to BPO industry. I have CSR/Sales experience and I am pretty good at what I do. On a personal level, I am married with two kids and I know like other employers you will be asking about the timespan I stayed in every company, I can only tell that in the early year of my marriage I have been struggling with what I want to do and how I want to do it to provide to my family. I started a business that only results in failure. Now my mind is more vivid and I want to be part of a company that I can grow with and showcase my skills. I would love the opportunity to have an interview with you and discuss the value that I can bring to your company and I appreciate your consideration and look forward to hearing from you.
$4 AUD 40日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
Hello, I am an experienced candidate for this job as I have handled tech chat platforms for different clients before. I have also worked as a manager for companies like Bank of America, BDO India LLC, Sutherland, Fox Insurance and Kaizen Eway Technologies. I am also highly organized and can perform the mentioned tasks without any hassles. I also have strong command over the language English, both written and spoken. I am currently looking to work from home for a client who is looking for a long term association. We can discuss the expected payout either on freelancer private chat or you can connect with me on the handle danycpatrick on platforms like Skype and Hangouts.
$5 AUD 40日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
Thank you for allowing me to apply, it is a great honor. I am a native speaker in both languages, Spanish and English. I lived in the United States for 25 years. I am a perfect fit for this job because I am a fast typer and a fast learner. I can type up to 60 wpm. For 2 years I provided customer service as a part of Walmart's email team helping customers solving issues with their online orders. Then, I was transferred to the Virgen Mobile voice campaign and once the Virgen mobile campaign closed, I was transferred to the email and chat team of Toys R Us, since they saw my commitment and great people skills. I have also worked for Target´s chat team, as well. I have dealt with angry customers that ended up to be very pleased with the job I provided. My job is my first priority. I take it very seriously. If chosen I guarantee you that you will not regret it.
$5 AUD 40日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
I am a network and telecommunications engineer, i have worked giving technical support to internal and external clients of several companies, I manage all packages, and virtual assistance.
$7 AUD 30日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
Hi, I am a professional customer service specialist. I am experienced in handling tickets and chats. I am available to start on this project and would like to know the timings and some more informations. Feel free to contact me Best Regards Chowdhury Rafid
$7 AUD 40日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
Hello there, My name is Elena and I'm from Romania, though this should not be a problem as I'm fluent in English, I read your project in full and I'm interested in it. If you want to discuss further please don't hesitate to contact me
$6 AUD 30日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
Hi I’m interested in your project and I’m good at typing aswell at customer service. Requesting you to message me so that we can discuss and see I’m the one you are looking for.
$6 AUD 40日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
Willing to start asap
$5 AUD 30日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
I ready take this for 6 $ per hour...And works for 40 + Hours a week...and even ready to support on weekends too.................. . .
$6 AUD 40日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
After having reviewed your post I believe I am the best fit for this job. I am offering Phone support 24/7 live chat 24/7 email support after hours answering virtual assistance data entry, data management, email marketing accounting I can complete your project according to your guidelines and budget. I look forward to a successful working relationship in the future. All the best
$5 AUD 40日以内
0.0 (0 レビュー)
0.0
0.0
ユーザーアバター
Hi There, I am interested in your offer and I would like to apply for it. From my previous experiences, I have assisted customer on a daily basis via chat on a platform, email, or even phone call. From that, I have learned that listening and understanding customer request or issue is important in order to provide an adequate solution. I am also familiar with Hubspot, Intercom, Google suite. Do not hesitate if you need any further information. Looking forward to hearing from you. Regards, Vahatra R.
$5 AUD 40日以内
0.0 (0 レビュー)
0.0
0.0

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メンバー登録日:8月 20, 2014

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