CRM and ERP IT Network Administrator

ENGLISH is a MUST WORK FROM HOME Motivated, self-starter who is efficient in time-management Ability to work independently and under minimum supervision, work from home full time with some co-working in local office. Language: English and Spanish College Degree in Computer area. Uncompromising integrity, A positive attitude – aggressive, works hard, GET THE JOB DONE mentality Assist Project Manager with a project plan and write statements of work defining project phases and milestones Ability to identify out of scope requirements and write change orders with technical documentation Develop functional specifications Able to take high-level business requirements and meet the Key Deliverables and Major Milestones Able to prioritize conflicting requirements and follow up on action items to ensure timely delivery of project deliverables Able to communicate internally and externally in a manner that is clear and concise when identifying needs and presenting alternative business solutions Provide non-technical support during and after implementation is “Live” Knowledge in ERP/CRM Software like Sage, Infor, Syspro, Quickbooks, NAV, Dynamics CRM, Salesforce CRM, Zoho CRM. Windows Server 2008 R2 and above. Monitoring and helpdesk tools knowledge as Sumo, Cati, Servicenow, Mojo, Zendesk Duties: Work from home providing support via Phone and Meeting to our Existing and New Customers, you will be responsible and the primary key on get the Customer to success on the first part of the implementation, you will need to set all the ODBC-DSN and some other tasks in order to complete the work in 1 session call, for this you will need: Flexibility to work during US time range Peace environment that allows you to take calls and meetings from home Laptop or Desktop Computer Minimum specs: Core i5, 8GB Ram, 250 HD with Dual Monitor VoIP Phone USB Headset