I need subject matter expert . PLEASE DONT WASTE MY TIME OR YOURS !!!! this is not a essay or writing assignment, THIS IS SOMETHING DIFFERENT WHICH WILL BE DISCUSSED IN INBOX ...
you will need to be expert in the following:
1. Information Systems and Business : general principles of Information Systems and its role in the
business process within an organization.
2. Systems Development : different methods of system development, and selects the
appropriate method for a project.
3. Information Systems Management and Security : role of management in Information Systems and the necessity for security and contingency plans.
4. Support Center Tools, Technologies and Metrics : the need for support center tools, and identifies ways to manage the support processes.
I am the best candidate for this role because of my experience as a Customer Service Consultant. I have worked for several support centers and is familiar with business process outsourcing structure.