Hello there,
I'm interested in your job post. I can deal well with answering all customer support emails and take care of all requests. Handle all situations such as returns, refunds, chargebacks, tracking information, cancellation of orders, assisting a customer in placing an order etc.
I have experienced in handling Shopify, Zendesk, CRM, Alliexpress, Oberlo, Conversocial and Agora which are the tools usually used by an e-commerce business.
I can defintely help you with the task that you have enumerated. I've been working in an ecommerce business for more than 5 years. I hope to get the job post and be part of your company.
Thank you and have a great day!
Warm Regards,
Christine