終了

Customer Service/Community Manager

Looking for an online community manager who specializes in interpersonal relationships, marketing, and branding. This includes understanding the product at a very in-depth level, understanding everything about our brand/company/team, etc. and conveying this to online communities. The idea is to market, brand, and help our community grow. Timeframe is 2-3 weeks but can turn into a part-time position that can pay regularly. Will work alongside a technical project manager who will provide vision.

Responsibilities:

1. Build out community programs from the ground up - from concept to reality. This includes every online community group.

2. Own content and thought leadership creation for all customer focused channels in the community.

3. Plan and execute calendar of community-driven programs and promotions.

4. Be a voice of the customer internally. Work directly with our team to ensure customers ideas are incorporated into the product roadmap.

 

Requirements:

1. Previous experience running online communities at scale.

2. Demonstrated ability in program and content development and management

3. Meetups are helpful

4. Not afraid to learn about the product and the future of it

5. Possesses strong interpersonal skill

6. Possess strong writing skills, must be articulate, write clear, engaging, and cohesive messages

7. Organized and process-oriented

8. Ability to focus on building strong customer relationships and discovering who our premier advocates are

9. Flexible, can-do attitude with ability to thrive in highly dynamic and fast-paced environments

10. In-depth knowledge and understanding of social media platforms (Facebook, Twitter, Youtube, Instagram, Twitch, Reddit, Blogs (Medium, etc.), Slack, Discord, and Telegram

 

You will be asked to answer the following questions when submitting a proposal:

1. What is your experience as a community manager?

2. What are some "best practices" that you would abide by when doing your job?

3. How do you manage the people that are on the platforms you are managing? What attitude, any rules, and how do you protect against malicious outsiders?

4. What type of experience do you have specifically with online web applications and promoting them?

5. Describe your best qualities as a leader.

スキル: ブランディング, コミュニケーション, ヘルプデスク, マーケティング, SEO

さらに表示: Data Entry, Administrative Assistant,Receptionist, Customer Service, Project Manager/Accounting Manager, Front Desk., freddie&rsquo s flowers is looking for a customer service manager, looking for job jobs customer service jobs johannesburg, looking for customer service in killeen mall, looking for a customer service job, i am looking for customer service freelancer, freelancer com customer service manager, customer service manager ebay, looking customer service virtual assistant, part time customer service, customer service project manager, looking russian speaking customer service, looking gaming community manager, looking receptionist customer service, customer service part time, full time customer service, time customer service, virtual customer service part time, live help customer service jobs, customer service manager, virtual customer service manager, avg usa customer service work time

採用者について:
( 0件のレビュー ) United States

プロジェクトID: #16305759

4人のフリーランサーが、このジョブに平均$11/時間で入札しています

$12 USD / 時間
(2件のレビュー)
2.6
Amitkumar1806

Description of project----Customer Service/Community Manager Dear Client, Thanks for allowing me to bid on your Project. With my exquisite SEO skills, I can bring your website to top rank, generating great traff もっと

$8 USD / 時間
(レビュー1件)
0.6
RubyOnRail

Hello, We have recently completed Management systems for the various domains like: 1. School Management 2. Inventory Management 3. Invoice Management 4. Table Management 5. Hospital Management 6. Restaurant もっと

$12 USD / 時間
(0件のレビュー)
0.0
renegadeloverrr

Hi! I am a seasoned blogger, social media manager and freelance writer and am very interested in working with you. I started blogging in 2008, and have been online ever since. Social Media and Content Marketing has もっと

$13 USD / 時間
(0件のレビュー)
0.0