I am looking for a personal assistant to work guaranteed and consistent hours on a permanent basis. I'm looking for someone to work 3 hours per day, Monday to Friday, on Australian Eastern Standard Time. This time will be split into 2 blocks: 1.5 hours from 9am to 10:30am AEST and 1.5 hours from 3pm to 4:30pm AEST. Guaranteed hours means you can bill me for the time we've agreed upon every day, even if I don't have any work for you (although I will likely always have work for you). The exact time block during AEST hours, and the length of the guaranteed time block is negotiable.
There may be the opportunity to further increase the hours to full-time or near full-time in the future if desired.
I am looking for someone I can work with permanently.
I run a successful ecommerce business, and am researching and starting others. You will learn a great deal about entrepreneurship, running a business, online marketing, sales and more.
Duties will include:
- Regular liaison with myself over skype and email
- Processing orders: checking order details, checking payment received, placing order suppliers, checking prices, checking delivery times, checking delivery costs, checking orders are received.
- Managing customers in CRM - processing through sales funnels
- Sending emails on my behalf: Sales, customer service, customer support, communication with supplier
- Customer Service via Live Chat on the website
- Customer Support
- Phone calls (sales, customer service, customer support,following up, feedback, surveys)
- Blog commenting
- Hiring and managing other outsourcers
- Scheduling meetings
- Data entry
- Other duties
I provide very specific written instructions and training for all tasks.
If you do not have excellent written and spoken English, and are not comfortable making phone calls (over Skype or similar) then you should not apply for this position. I will provide skype credit.
Must have a reliable internet connection! You must have internet access and be available during all working hours.
To apply for this position, please start your application with the words "Entire description read", and provide a description of my requirements in your own words. Please also include a recording of yourself speaking in English of 30 second length or longer (this can be you talking about yourself or something you are interested in, it doesn't really matter - I just want to hear your level of spoken English). You can very easily (and for free) record a short clip of yourself speaking at [url removed, login to view] (100% free, no setup or sign up required), and send me the mp3 in your application. Or you could also use a phone call you've completed for another client.
If you have any questions please include them in your application and I will answer them.