I need 20 examples of positive and negative outcomes of customer success management.
You would need to include:
-the name of the company,
-link to the article where they explain the example;
-brief summary (copy and past is fine) if the case study
It is a very simple project, You will be expected to search online for articles or case studies with real examples talking about customer success.
I don’t need you to be a good writer, or do an amazing presentation.
You will need to look for articles on google go through them and find real examples.
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