we have server asterisk \ freepbx \ fop2 \ asternic call center report

I am an IT engineer with 7 years of experience. I am also an Asterisk specialist with 6 years of experience. We have build a customized call center already for some clients. What do you mean by control agents ? (We are able to respond to almost all specific requirements in Asterisk) You can add webrtc endpoint as new features for ubiquity

Greetings, I am interested in your project and will be glad to take part in it. I have enough experience to successfully complete your project. Waiting for your reply for further details. How about a listening function during a conversation?