As a Freelance Call Center or Phone Support Agent you will be working from home, calling potential online study respondents.
Job description:
* call potential online study respondents to obtain their contact details (email, fax or alternate tel) or to follow up on their participation
* entry of all obtained information and phone reactions
* interact with market research team for briefing and feedback
* calls must be made between 9am to 6pm from Monday to Friday depending on the country-assigned respective time zone, e.g. Europe, Asia, Australia, Africa or America
* payment will be 3 USD/HR
* you can work a maximum of 8 hours per day (max 40 hours per week)
* payments is processed once, monthly
Qualifications:
* call centre or phone support experience
* fluent English and Italian speaker
* ability to speak in other languages (e.g. German, French, Spanish, Portuguese, Dutch, Japanese) is a PLUS
* experience in market research, marketing, lead generation or data base administration
* excellent techniques and abilities to obtain required information on the phone
* ability to apply appropriate actions to effectively control a telephone call
* ability to use the most appropriate way to communicate with different behaviour types on the telephone
* use questioning and listening skills that support effective telephone communication
* understand the impact of attitude in handling calls professionally
* outstanding communication skills, persuasiveness, adaptability, initiative, judgement, voice skills, tenaciousness, resilience, negotiation skills, work under pressure, high energy level, data entry skills
* have computer, microphone, headphones and an internet connection at home
I can start immediately. I am a native Italian speaker and I have acquired a high English Level thanks to my studies and working experience in the UK. At the moment I am getting a degree in Economics.
I would be enthusiastic to help you. I am familiar with Telemarketing as I have worked as a Sales Representative. I also worked for an Italian Exporter that required regular Telemarketing, Email Handling and Cold Calling.
I would be pleased to discuss more details.
Feel free to review my profile and feedbacks from other employers.
Victoria
Hi...
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Good morning,
Actually I am a university student who look for such type of work to maintain my studies.
I have had working once for a local company called Merarini in a similar position.
Relevant Skills and Experience
Italian
English
Arabic
Being local
2 years experience.
Hi there,
I have worked in a contact center for 3 years. I have experience in different forms of customer service such as inbound, outbound, chat so with my experience I can assure you will have efficiency, quality l and professionalism
On the other hand, currently I am currently a supervisor in a contact center in Colombia and I would like to be part of your project, I am very excited for this challenge