Seeking Ecommerce customer support Team members
$15-25 USD / 時間
We are a growing Ecommerce business that specializes in online multichannel retail sales.
We are seeking to find a few individuals that are based in the United States (or are highly fluent in English) to work for us on a long term basis. We are seeking hard working, committed individuals that are committed to a high level of service and quality of work. Fast working, multi-tasking, and fast typing workers are usually the most suited to this type of work.
Important note: This will likely entail logging into an account to provide support at least two times per day, during the hours of 8am EST until 12pm CST. You will likely be able to do this work best with an additional team member (or more) so that you can cover that entire span of time on a regular basis.
If you possess most of the following skills/experience and may be interested in this role, please send us a note, along with your resume and skype ID. If you are not a native English speaker, please be sure to answer the requested questions at length to illustrate your English skills.
The positions would likely begin as hourly ($10 to $40 / hr, depending on experience) and would hopefully lead to equity and profit share opportunities within our the company for those with genuine long term commitments.
SKILLS / EXPERIENCE NEEDED:
- very high attention to detail and strong organizational skills (this is a must)
- fast typing, fast working, multi-tasking
- experience working in spreadsheets and using advanced Excel functionality
- Ecommerce background, such as running an Amazon store
- Customer Service experience (in this case, it will be primarily email support)
- Flexibility to work from home and service accounts daily, including longer hours during our busy seasons
- great candidates are often recent college grads, as well as accounting and computer science types
- Extremely reliable, high speed internet access (minimum of 10MB/sec) is required.
Other useful (BUT NOT REQUIRED) skills would be:
- Developer skills that would be useful to a data-intensive, Ecommerce business (such as software design, website design, API coding, and database administration)
- Digital marketing experience
- Big Data skills (Hadoop / Machine Learning)
POTENTIAL ROLES TO FILL INCLUDE:
1) Order Entry Specialist - Process incoming orders
2) Customer Service Specialist - Respond to incoming customer inquiries via email and solve customer problems
Thanks! - Fred
プロジェクトID: #11943982
プロジェクトについて
49 人のフリーランサーが、平均$20/時間で、この仕事に入札しています。
Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex もっと
Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I have a Bachelors in Management from an USA University. I am also very friendly and patient when i もっと
Hello, We would like to work with your project. As we are outsourcing company based on kathmandu, Nepal. We have 10 customer support staff. Please contact me through chat because, we are not allowed to post sk もっと
Dear Fred, I responded to this post in Upwork as well. I fulfil all the requirements you have listed under" SKILLS / EXPERIENCE NEEDED". I'm fluent in english to a near native level and my past work experience will もっと
I am new to freelancer.com so I am willing to take less pay while I build up a positive reputation. So that you can get a better idea of my work, I would love to send you my resume for your review. In addition to m もっと
I am the best candidate for this project because of my experience handling retail/eCommerce account. My experience includes working for Dell, Wish and Premium Patio.
Good Afternoon I have over 25 years of Customer and Technical Support experience as well as Data Entry, Web Design, Management, and Training, type 60 wpm. I have Comcast Extreme High Speed Internet with a 3.0 Quad もっと
Hi Fred, Thank you for this opportunity. As I could understand after reading your project details, you are looking for a assistant who can handle something like a Amazon Store. I have experience of working as a data en もっと
Hello, Greetings from #TLN. I'm a highly motivated internet marketing professional offering several years of experience in advertising on a multitude of digital platforms and social media networks. Creativity もっと
Hi Fred, I'm interested and would like to take on your project! I am a well-educated, bright, and experienced assistant with 5+ years of expertise and flawless English (I am a native speaker). I have experience もっと
Have been into the software industry for more than 20 years with good exposure in customer handling skills.
After carefully reading over your projects needs, I am certain that I will be able to assist with providing exceptional customer support. For the past 17 years, I've worked in roles that were either client facing or cu もっと
I have 9 years of experience in IT industry with more than 2.5 yeasr of experience in Hadoop technologies like Hive,Pig,Sqoop, Hbase ,Mapreduce and Spark.I will ensure no dead lines are missed and work with utmost comm もっと
I was a Customer Service Representative for over 6 years. My skills and experiences are definitley the perfect fit for this role.