We need a full-time Virtual Assistant for our Dropshipping e-commerce business.
The main tasks are:
- Customer Service: Communicating by E-mails and Facebook, manage request for replacement and refunds
- Extracting orders into excel, treat and filter data and send them to supplier
- Place orders with system online
- Make research online to find products, videos and images
- Light maintenance of Social Media and moderate comments
- Write product descriptions
- Other assisting tasks will be added as the work progresses
- Must have good writing skills in English and grammar
- Must have good command of excel and e-mails
- Must be willing to achieve
- Must be able to take initiative
- Be Trustworthy
GOOD TO HAVE:
- Knowledge in image or video editing is a plus
- Knowledge of shopify, oberlo and aliexpress is a plus
The applicant should have experience in customer service in e-commerce. He/She must be good in managing customer requests.
Work will be spread from Monday to Saturday. We will start with a work on hourly basis. Once applicant is proven to be good and we know the hours required, we will hire as a monthly package.