- Oversee day to day operations of a Shopify web store
- Manage customer relations for the web store, collect and aggregate customer data.
- Coordinate and assist with data entry of products including product descriptions and product images
- Monitor and maintain order fulfillment processes
- Use Google Analytics and other business tracking tools to benchmark, measure and analyze key performance indicators.
-Provide affiliate program/s with inventory updates
-Provide affiliate program/s with orders/shipping confirmations including tracking details
-Act as a day to day contact for affiliates to resolve any fulfillment issues
-Provide the fulfillment house with affiliate/s packing slips and enter the order in fulfillment house’s WMS system
-For order cancellations, verify with fulfillment house that order hasn’t shipped and can be canceled
-Once cancelled , update affiliate/s portals to cancel the order
-Notify affiliate/s when a return has been received and create return ASN in fulfillment house’s WMS
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