I can provide a wide range of services such as customer retention, development and support using a variety of channels like live chats, e-mail, ticket and phone.
Relevant Skills and Experience
I have over 5 years of experience in the Marketing and Customer Services sector within the U.K, U.S, and French markets.
Proposed Milestones
$30 USD - Day 1 of Customer Services
$30 USD - Day 2 of Customer Services
$30 USD - Day 3 of Customer Services
$30 USD - Day 4 of Customer Services
$30 USD - Day 5 of Customer Services
$35 USD - Saturday Customer Services
$40 USD - Sunday Customer Services
I have over 5 years of experience in the Marketing and Customer Services sector within the U.K, U.S, and French markets. I was trained at large Firm in the U.S and served as Team Leader for over 2 years. I manage and own also an Outsourcing Customer Services company.
I can provide a wide range of services such as customer retention, development and support using a variety of channels like live chats, e-mail, ticket and phone. I am determined to exceed customers expectations. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer retention and loyalty. I have consistently achieved record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations.
I am familiar with a variety of customer support tools and paltforms such as Tawk, Livezilla and Zendesk.
I am a flexible full-time freelancer and can work U.K, EU, Australian or U.S. business hours