I worked in a call center company and I was assigned to sales. Few months later, I was then assigned to the back office department where I assist the travellers who have already booked.
Relevant Skills and Experience
I was the one who is making prior changes when it comes to the booking details of the passenger and other flight concerns.
I've been working as a data entry agent for almost 3 years now. as well as a customer support specialist in both inbound and outbound accounts (US). I work as a verification agent for workers compensation claims in California, calling insurance carriers to gather patients information and collate all the information in the excel sheet. I also work for Movylo as a Customer care specialist, data entry and lead generation/lead scraping in the web.
Located in Latin America, with extensive experience in processing, back office support, quality management, project management and virtual assistant services
Relevant Skills and Experience
MS Excel, SAP, Quickbooks, Zoho, Salesforce